Engagement within Medicaid

The need to engage your members with content that illustrates their specific values, builds mindshare, and helps them feel good about the Health Plan they enrolled with.

Many factors contribute to the engagement issue:

·      including invalid contact information,

·       insecure housing,

·       language and cultural differences,

·      low literacy rates, behavioral health issues, and

·      lack of childcare, transportation, telephone, or Internet access.

It’s clear that a thoughtful and comprehensive engagement strategy is required and assistant in SDoH. With the right approach in place, you can improve your HEDIS scores, increase care access, provide better outcomes and more.

Specifically, LIBERTY Dental Plan has assisted Health Plans just like yours in:

? Easily identify high-cost, high-need members with chronic conditions and under-treated health conditions

? Ensure routine patient-physician interaction & relationship establishment by overcoming socioeconomic barriers to care

? Drive appropriate use of care resources & decrease costly care like non-urgent ER visits,

 ? Elevate member retention to reduce gaps in care and coverage

At LIBERY we have been fulfilling this for over 2 decades, we listen to our partners, we design customized solutions to really make a difference in their day-to-day Oral Health of your members.

HEDIS scores, LIBERTY Dental delivers compelling, hard-hitting solutions, driving growth & retention to overall member satisfaction and increasing your HEDIS scores. We answer the phone live, in every Market LIBERTY has taken over a Medicaid Health Plan, we have achieved the highest HEDIS scores within the first year. Overall satisfaction increases when Health Plans Name can meet these three key performance indicators:

·      making sure members fully understand their benefits.

·      providing health education.

·      and delivering useful reminders for preventive services to be accessed.

 When a member engages LIBERY, we are broadening and maximizing each member interaction to discuss multiple engagement objectives is critical— because a single interaction may be the only one that is successful and get the member engaged. LIBERTY can assist address multiple gaps and be able to provide a soft transfer to the medical plan gaps in care during each member interaction as gaps in care during each member interaction as appropriate.

That strategy must incorporate five key high-level components:

1. Design a comprehensive contact plan

2. Increase the types of proactive outreach

3. Promote access to on-demand telehealth care

4. Provide around-the-clock member support

5. Leverage progressive technology and actionable data

In addition, each of those elements must include critical tactics that combine for a proven Medicaid engagement model. LIBERTY works with you care management and quality team to create a proven avenue for success.

LIBERTY Dental has focused on Alternative payment methodologies (APM) aim to increase provider accountability for care by attributing patients to providers and linking payment to outcomes. LIBERTY has partnered with our providers to drive change toward value-based solutions within the broader dental community. Improved health outcomes, care innovation, and information technology capabilities all point toward the ability of LIBERTY’s providers to serve as a conduit for value-based payment transformation. All Medicaid Providers are reimbursed on a value-based payment model. This can be achieved by Value Based Care holds providers accountable for providing high quality care, and can also be a part of the solution to reduce health disparities in the healthcare system, to maximize benefits to patients, and to eliminate unnecessary procedures.