By the end of 2025, 20% of business software buyers’ initial interactions with vendors will happen through AI

By the end of 2025, 20% of business software buyers’ initial interactions with vendors will happen through AI

So what do you think?

Is this predictions correct?

There is a great article here from Fast Company

25 experts predict how AI will change business and life in 2025 https://www.fastcompany.com/91254053/25-experts-predict-how-ai-will-change-business-and-life-in-2025

Scott Beechuk, Partner at Norwest Venture Partners:By the end of 2025, roughly 20% of business software buyers’ initial interactions with vendors will happen through AI. Many AI sales development representative (SDR) products launched in 2024, and the bulk of those purchases will go live in 2025. Their success will pave the way for the next generation of sales automation in the form of AI account executives, which will begin to debut by the end of 2025 and roll out in 2026.”

So what do you think about this prediction?

Seller companies may like it, but will buyers buy it?

DLA ignite An interesting prediction. As AI transforms initial interactions, success will hinge on balancing efficiency with personalization. Buyers will likely embrace AI if it enhances their experience without compromising trust and engagement. The challenge lies in striking the right balance.

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