[EN Edition ????] The Conversation Connection - Discover Our Solution in Under 15 Minutes

For the May edition of The Conversation Connection, we're excited to showcase our latest generative AI product feature: Conversation Starters. If you're interested in learning how this feature can help 10x your conversion rate, we have plenty of opportunities for you to see it in action, along with all the features of our AI Copilot—both in-person and online!

Join us in June at the Retail Innovation Conference & Expo in Chicago and CommerceNext in NYC, where we’ll showcase iAdvize Copilot? and prove how it’s helped over 100 e-commerce brands improve their CVR and optimize the customer experience. Can’t make it to either event? We've also included a replay of a recent webinar where we demoed our solution in less than 15 minutes.????

In this newsletter, you’ll also learn:

• Where to find iAdvize on the Shopify App Store
• How eyewear retailer, Payne Glasses, reached a 23% e-commerce CVR
• The details on our company's carbon contribution and biodiversity restoration project

New Product Feature | Conversation Starters

The widespread adoption of ChatGPT and generative AI assistants has sparked considerable interest among e-commerce businesses eager to explore how these advanced technologies can improve online shopping conversions and enhance the customer experience.?

The latest way we’ve leveraged generative AI is to create a new feature of our AI Copilot solution: Conversation Starters. This format anticipates the requests online shoppers will have at the start of their buying journey, based on context clues from their browsing habits.?

Then, our AI model provides guiding question prompts to help get the conversation started, giving buyers an easy way to explore products on a website, ask questions, and receive personalized advice and recommendations.

→ Discover Conversation Starters

iAdvize is Now Available on The Shopify App Store

Is your e-commerce website on Shopify? If so, then we have exciting news! You can now launch your AI shopping assistant directly through the iAdvize app in the Shopify App Store.

→ Get iAdvize Copilot? in one click

Product Demo Webinar | Generative AI in Action: An Inside Look at iAdvize's E-commerce Copilots

In under 15 minutes, iAdvize’s Head of US Sales, Melanie Fricke, and Senior Solutions Strategist, Matthew Schwartzkopf, will show you how our iAdvize Copilot? for Shoppers tool works on our clients' websites to create 24/7 personalized shopping experiences.

→ Watch the replay

We’re attending the 2024 Retail Innovation Conference & Expo

Find us at Booth 615 June 5 & 6, where you can grab some popcorn or coffee, get a live demo of our iAdvize Copilot?, and enter to win some pretty awesome prizes (like an Otterbox iPhone case or a replica of the nano gauntlet from The Avengers!).

Plus, we’ll have a speaking session on June 6 with our client, Kendra Scott, where we'll share the details of their recent AI Copilot launch and the early success they’ve seen.???

→ Booking a meeting with us onsite

We’re attending CommerceNext 2024

Can’t make it to RICE, but still want to connect? We’ll also be at CommerceNext June 11 & 12! Come chat with us at Kiosk 106 and get a live demo of all our AI Copilot’s features, including the latest Conversation Starters.

→ Booking a meeting with us onsite

Eyeglasses Retailer Uses Generative AI in E-commerce CX to 10x Conversion Rate

Payne Glasses, the leading provider of lifestyle eyeglass lenses and frames, partnered with us to increase conversions.

They implemented iAdvize Copilot? to enhance their user experience for both customers and customer service agents, and saw results like:

• 23% CVR for fully automated conversations, 10x higher than their original rate
• 83% of conversations fully automated by the generative AI chatbot
• 50% reduction in the volume of customer requests handled by customer service

This collaboration underscores the brand’s commitment to leveraging innovative technology to facilitate a seamless shopping journey, ensuring that every interaction on their website is personalized to the consumer.

→ Read the case study

Carbon Contribution and Biodiversity: The iAdvize Initiative

In the face of today's environmental challenges, it's imperative for every company to consider its impact and take responsible action. At iAdvize, this reflection has led to a series of steps aimed at minimizing our ecological footprint and positively contributing to the preservation of our environment. Our carbon contribution initiative and efforts to safeguard biodiversity are key components of our approach. This article walks you through the details!

→ Read the article