Empowering Project Managers to Create Invoices: Why It Matters in Professional Services
In professional services, time is money — literally. The longer it takes to invoice a client, the longer it takes for revenue to hit your books. Yet, in many organizations, project managers (PMs) are entirely dependent on accounting teams to handle invoicing, which can create bottlenecks and delays.
Allowing PMs to quickly create and send invoices directly from their project management tools isn’t just a convenience—it’s a strategic advantage. Here’s why it’s essential and how PSA software can help make it happen.
Why PMs Should Handle Invoicing
1?? They’re Closest to the Project
PMs have the deepest insight into the project’s progress, budget, and billable work. They’re the ones tracking milestones, time entries, and deliverables, so they know exactly what needs to be billed. Relying on accounting to gather this information often leads to back-and-forth communication, errors, and delays.
By empowering PMs to create invoices, you cut out unnecessary steps and ensure invoices are accurate and reflect the work completed.
2?? Faster Invoicing Means Faster Payments
When PMs rely on the accounting team to handle invoicing, delays can pile up—especially when accounting is managing invoices across multiple projects or departments.
The result? Payments are delayed, impacting cash flow. Giving PMs the tools to generate invoices directly allows for faster turnaround times, ensuring clients receive invoices promptly and payments come in sooner.
3?? Improved Client Relationships
Clients appreciate transparency and timely billing. Delays in invoicing can cause confusion or make clients question the professionalism of your organization.
When PMs can create detailed, accurate invoices immediately after milestones are reached or projects are completed, it demonstrates efficiency and builds trust with clients.
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4?? Reduces Bottlenecks for Accounting
Accounting teams have enough to manage without being bogged down by project-level invoicing tasks. By shifting this responsibility to PMs, accounting can focus on higher-level financial management while PMs take ownership of their project’s financial lifecycle.
This division of responsibilities improves overall operational efficiency and ensures that invoicing is handled by the people closest to the work.
How PSA Software Makes This Possible
A Professional Services Automation (PSA) platform like Birdview PSA can empower PMs to take control of invoicing without adding complexity or risk. Here’s how:
The Bottom Line
Invoicing shouldn’t be a bottleneck in professional services. Project managers are already deeply involved in tracking project budgets, milestones, and billable work, making them the perfect point of contact for creating invoices. With the right tools, like Birdview PSA, your PMs can generate accurate, detailed invoices with ease, improving cash flow and client satisfaction while reducing strain on your accounting team.
Want to streamline your invoicing process and empower your project managers? Try Birdview PSA today and experience the difference it can make.
Visit BirdviewPSA.com to learn how to automate your billing and invoicing process.
How does your team handle invoicing? Do PMs take the lead, or is it centralized in accounting? Let’s discuss in the comments!
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