Empowering Global Communication : Plessie Transforms International Call Centre in 10 Days

In today’s rapidly evolving business landscape, efficient communication is crucial for success. At Plessie, we specialise in delivering comprehensive telecommunications solutions that empower businesses to operate seamlessly and scale effortlessly. Our recent project with an international company underscores our commitment to excellence and innovation in the field of communication.

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When a global company approached us to set up their new call centre, they presented a challenge: install 300 network points, 600 power points, and two fully functional server rooms—all within just 10 days to support their large-scale operations. The timeline was tight, and the stakes were high, but at Plessie, we thrive on challenges.

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Our team quickly mobilised to design and implement a solution that met the client's exact specifications within the stringent deadline. Here’s how we accomplished it:

• ?????????? ?????????????? ????????????????????: We installed 300 network points, ensuring robust connectivity across the entire call centre. This was critical for maintaining uninterrupted communication and efficient data flow.
• Power Infrastructure: We set up 600 power points, providing a reliable and consistent power supply to support all the necessary hardware, including phones, computers, and other essential equipment.
• ??????????-????-??????-?????? ???????????? ??????????: We built two server rooms, equipped with the latest technology to handle the company’s data processing and storage needs. These server rooms were designed for optimal performance, security, and scalability.
• ?????????????????????????? ?????? ????????????: We implemented an on-premise PBX system with over 300 extensions, seamlessly integrated with the client’s existing global communication tools. This system includes advanced features such as intelligent call routing, voicemail-to-email, and real-time call analytics, empowering the call centre to operate at peak efficiency.

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Despite the tight deadline, Plessie delivered a fully operational call centre in just 10 days. The swift and precise execution of the project not only met the client’s expectations but also exceeded them. The company now benefits from a cutting-edge communication system that enhances their global reach and customer service capabilities.

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The client was thrilled with the outcome, praising our ability to deliver such a complex project on time without compromising on quality. They highlighted Plessie’s professionalism, technical know-how, and our commitment to meeting their specific needs as key factors in the project’s success.

?????????????? ??????????: ???????????????????? ?????? ?????? ????????????: At Plessie, we are constantly pushing the boundaries of what’s possible in telecommunications. This project is just one example of how we are helping businesses around the world stay connected and competitive. As we look to the future, we are committed to continuing our tradition of excellence and innovation, offering solutions that are both cutting-edge and reliable.

?????????????? ???????? ??????????????: Whether you’re setting up a new office, upgrading your existing infrastructure, or looking for a tailored communication solution, Plessie is your trusted partner. Contact us today for a free consultation and see how we can help your business achieve its full potential.

???Call us on 031 761 6200

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