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Does Your IT Firm Charge $200+/user/month?
Is your IT firm charging $200+ per user per month? We discuss how IT firms can package their services and products so they can start duplicating the fees our partners charge. Listen in on how we build our packages. Listen to podcast
How Can IT Firms Increase Client Retention?
Customer satisfaction is every IT firm's number one goal. The number two goal is client retention. No one likes to lose clients. How can IT firms increase both objectives? We discuss how a white-label help desk partner can increase client retention and satisfaction. Listen to podcast?
Case Study: How to Transition from Break/Fix to MSP Model
Charging $150/hour is a nice line item to have. However, you cannot scale that when you are a one or two-person shop. We discuss how our white label service assisted a break/fix IT firm in transitioning to the MSP model. It takes specific expertise and experience to make this happen, but without the guidance of experienced IT executives, it can be tough for a break/fix firm to make that transition. Listen?to podcast
At SPOC, we are a team dedicated to meeting all your IT needs. Contact us today to learn how we can help your IT firm achieve excellence and success.