Empowering Better Decisions with Dovetail's AI-Driven Customer Insights Hub

I’m honored to announce that I have joined Dovetail, with a mission to improve the quality of every thing.? Who doesn’t want to help companies better understand their customer and translate all those touch points into tangible insights so they can improve their product and service???

Whether you’re a designer, product manager, researcher, marketer or executive, you face questions every day that can be better answered with an aggregated knowledge of your customer.? Nearly every company says they are customer centric but none have an aggregated view of what their customers are telling them across customer calls, surveys, nps scores, support tickets and more.? With Dovetail’s customer insights hub you can query to get both summarized insights and specific, easy to share, information from real world customers to make higher quality customer centric decisions.??

Dovetail is used by 20% of the fortune 500 companies and we’re just getting started.? If you want to help improve the quality of everything, and work with delighted customers, please reach out (or check our careers page).? We’re hiring in Marketing (Lifecycle + Demand Gen), Sales, Enablement, Sales Development and many other areas.? If you don’t see a job but are interested, reach out and let me know, we’re building a world class team.??

I want to thank Benjamin Humphrey , Lucy Babbage, Srinivas Krishnamurti , Sascha Kerbert , Kevin Ellison , Alexander Younes , Anne-Marie Morrell and so many more who were outstanding in the interview process.? It’s an honor to work with you all.? I also appreciate True Search's (Ryan Hall William Sabia) support.? Lastly I must thank my wife, Erin Wetzel , who isn’t just my better half but a rock who day in and out supports our family, and who deserves so much credit for helping me be excellent in what I do.?