Empower Your University Administrators with Salesforce Education Cloud Implementation

The education industry is dynamically changing, and with the advent of modern technologies like Salesforce CRM, higher education institutions have become much more than just a campus for studies.

Salesforce education cloud implementation has made higher educational institutes a hub of collaboration, growth, and collaborative success.

According to a report by Salesforce, the institutes that have implemented the cloud CRM have got 153% ROI and $10 million of benefits over the last three years.

Attract and Recruit More Qualified Students with Salesforce Education Cloud

Are you facing difficulty in managing inquiries and applications? Are you missing these opportunities because of the challenging inquiry management process? Worry not, Salesforce CRM is here.

Salesforce for education helps colleges and universities in admission management. It helps you streamline the application process, track leads for prospective students and personalize your outreach process.

Salesforce Education Cloud provides a centralized platform to manage all aspects of the admissions process. You can:

• Capture leads and inquiries: Easily capture leads from various sources, such as website forms, college fairs, and online applications.
• Personalize communication: Develop targeted communication campaigns based on student interests and qualifications.
• Track application progress: Monitor application progress in real-time, identify potential roadblocks, and ensure timely communication with prospective students.
• Automate tasks: Automate repetitive tasks like sending application reminders and follow-up emails, freeing up staff time to focus on personalized interactions.

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Is Student Engagement and Retention a Challenge for Your School/ College?

It often happens when there is a lack of personalization in the communication. Students in the present era expect colleges (educational institutes) to listen to them and their requirements, and solve their issues on priority. Delays or constraints in this process leave students lose confidence in their college, and they switch to your competitors.

Salesforce for higher education unifies student engagement. It helps you predict students’ needs via their education journey.

CRM in the education industry allows institutes-

• Enable targeted communication
• You can track the progress of each student.
• Seamless faculty-student interaction process.

Also Check - Features & Benefits of Education Cloud in Details

Carrying out administrative tasks is always challenging for schools and colleges

Is your higher education institute facing problems in streamlining admin tasks? If yes, then disparate data systems and data silos are the major reasons for this.

Salesforce Education Cloud addresses this challenge by creating a unified student record.

Think of it as a central hub that houses all relevant student information, including -

• Academic data - Grades, transcripts, course history, and academic progress.
• Admissions data - Application details, standardized test scores, and admissions decisions.
• Financial aid data - Financial aid awards, payment history, and scholarships received.
• Engagement data - Attendance records, participation in extracurricular activities, and interactions with advisors.

How can we better understand student needs and preferences?

Many schools, colleges, and universities often ask this question to Salesforce consulting partners, and one of the simplest reasons for this vagueness is Limited visibility into student journeys and engagement data.

Salesforce for educational institutions comes with Education Analytics apps through which admins can take an insightful look into recruitment, admissions, learner engagement, and student success. And accordingly, take necessary steps to improve their process.

• Track key student metrics - Monitor key metrics like course completion rates, engagement levels, and time spent on learning activities.
• Identify at-risk students - Proactively identify students who may be struggling and provide targeted interventions to keep them on track.
• Analyze learning patterns - Gain insights into student learning styles, preferences, and areas of strength and weakness.
• Measure program effectiveness - Evaluate the effectiveness of different programs and courses, allowing for continuous improvement.

By leveraging these analytics, institutions can personalize the learning experience and tailor learning paths and resources to individual student needs and preferences.

How can we effectively manage alumni relations and fundraising efforts?

Whether you are a higher education institute or a school & college, building a strong alumni network is the need of the hour for every educational organization. However, tracking alumni, tracking their engagement, and establishing communication with them has always been challenging.

The cloud CRM comes with a feature called Alumni Insights. The dashboard of Alumni insights offers institutes deep insights on their tracking of alumni networks. It also identifies opportunities for engagement.

• You can learn about the numbers of alumni registered or entered in your system.
• Education institutes create personalized profiles of alumni in the org.
• You can also learn about how many alumni users have open alerts and cases.
• The tool also gives you details of the achievements that alumni achieved in your institution and also in other academic institutes.

Check out this Salesforce Education Cloud Documentation for more details.

Problems, Challenges and Solutions – Some Insights into Salesforce Education Cloud

Conclusion

In the dynamic evolving world of the education industry, it is imperative for institutes to take the help of technology.?

Take the Salesforce Education Cloud demo, you will see the way this cloud CRM will empower your institutes by streamlining admissions, unifying student data, leveraging powerful analytics, and much more.

Hire FEXLE, a Salesforce education cloud consultant and implementation company . The team of CRM experts has Salesforce Education Cloud certification and they will help you skyrocket student acquisition rate.