Employees don't trust their Leadership mainly due to lack of  inefficacy, inconsistency and poor communication!
Challenger HR Trends Survey Fall 2023 - October 2023

Employees don't trust their Leadership mainly due to lack of inefficacy, inconsistency and poor communication!

??Only a small share of companies report their workers have a favorable view of leadership and HR believe the low view of leadership is due to a perception that the team lacks effectiveness.

??56% of HR Leaders said their employees have a favorable view of leadership down from 65% in the spring. They pointed to inefficacy, inconsistency and poor communication as causes. Also 46% of companies expect a recession, with 24% actively planning for one. 29% of companies are currently or are planning to undergo layoffs, with another 4% anticipating the need for layoffs and Flexibility continues to reign as the number one employee priority but in order to attract workers, 70% of employers report offering hybrid work arrangements, according to a new interesting research published by Challenger, Gray & Christmas, Inc. using data from a survey of 207 HR and business leaders online at companies of various sizes from September 10th through October 13th, 2023.

?Lack of trust in Leadership

Evolution of Trust to leadership Fall 2022 to 2023

More than 65% of HR leaders reported that employees don't trust their leadership. Slightly more (5%) companies report their team members have a mixed view of leadership, compared to 2% in the Spring.


?Lack of Effectiveness is the key issue

Factors of lack of leadership Trust

Researchers noticed that more employers believe the low view of leadership is due to:

? A perception that the team lacks effectiveness (21%)

? Inconsistency in leadership (24%)

? Workers are burned out and attribute it to leadership (23%)

? Workers have an unfavorable view of leadership due to a lack of communication from the leaders (45%)


?Employee priorities has evolved

List of Employee Priorities

Researchers noticed that while Flexibility continues to reign as the number one employee priority across the four surveys conducted since Spring 2022, Meaningful/Purposeful Work moved up to the second-highest priority by weighted average in the Fall from the fifth position in the Spring.

The top priorities for employees are listed below:

  • Flexibility
  • Meaningful/Purposeful Work
  • Upward Career Trajectory
  • Higher Salaries
  • Empathetic Leadership

Researchers highlighted that empathetic leadership fell to the fifth position and has less importance than in Spring 2023.


?Employer Offerings

List of Employers offering

Researchers found that in order to attract workers, 70% of employers report offering hybrid work arrangements, fewer than last Fall, but up slightly from the Spring. Interestingly, leadership development is second on the list of offerings to new employees, with more than half of companies providing this support to attract new talent.

The top three main offers by employers to new joiners are:

??Hybrid Work Arrangement

??Leadership Development

??Flexible Work hours


?Cost cutting on the rise

Ways to cost cutting

Researchers found that 76% of companies are reducing business travel, up from 59% that reported this in the Spring.

Researchers discovered the three main cost-cutting measures:

1?? Reducing business travel (76,32%)

2?? Renegotiating vendor contracts (63,16%)

3??Implementing hiring freezes (60,53%)

Thank you ?? Challenger, Gray & Christmas, Inc. s, Inc. researchers team for these insightful findings: Andrew Challenger John Challenger

Dave Ulrich George Kemish LLM MCMI MIC MIoL

?? Follow me on?LinkedIn , and click the ?? at the top of my profile page to stay on top of the latest on new best?HR, People Analytics, Human Capital and Future of Work research, become more effective in your HR function and support your business, and join the conversation on my posts.

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#trust #leadership #hybrid #cost

Ali Uren ??

Specializes in Solving Brain Drain With Purpose Led Brands \ Links Entrepreneurial Skill To Delivery + Stops Wasting Wisdom\ Kiikstart Founder+ The Circular Workplace??\LinkedIn Top Voice\ Transform Global Ambassador

1 年

Nicolas BEHBAHANI create new ways for all roles, teams and functions to connect with one another Approach OD as a connected ecosystem not a series of silos where Leaders, Managers and teams design and deliver projects together.

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Luigi Bellopede

Human Resources Director | Talent | People and Culture I Coaching | Recruitment I Diversity Inclusion & Sustainability l International HRBP l Leadership Development| Employer Branding

1 年

Interesting figures. If not yet in place I advice any HR organisation to measure it. That’s common in organisation measure engagement but usually Leadership and related trust is not always seen as stand alone indicator. The correlation between leadership and engagement is extremely high as the confusion. Leadership should be analysed mainly focusing on trust, vision, purpose, style and less correlated to individual drivers as career or salary.

David McLean

LinkedIn Top Voices in Company Culture USA & Canada I Executive Advisor | HR Leader (CHRO) | Leadership Coach | Talent Strategy | Change Leadership | Innovation Culture | Healthcare | Higher Education

1 年

Brilliant Nicolas BEHBAHANI Thanks for sharing

Rina Vivekanandan

Principal Consultant @ Praaptii | Entrepreneurship, Process Improvement

1 年

Empathy in leadership is a powerful tool that should never be underestimated; it's a vital aspect of effective management. Leaders who embrace empathy are more adept at connecting with their teams, building trust, and enhancing workplace morale. This quality is a catalyst for inclusivity, as it encourages understanding, cooperation, and a sense of belonging among team members. Ultimately, leaders who prioritize empathy not only improve organizational cohesion but also foster a positive environment where productivity and innovation can thrive.

Banumathy Duraiswamy

I coach and train Mid-Level Managers in growing Startups to elevate to GM Roles in just 6 months to 1 year through Realtime fast track Leadership Coaching and Training

1 年

Interesting insights on employee sentiment and the role of leaders. It highlights the importance of shared responsibility and the need for leaders to be caring and compassionate. "The decline in favorable views towards leadership is an opportunity for organizations to reflect, redefine, and reignite their effectiveness. Let's embrace open communication, consistency, and adaptability to build a resilient workforce in these challenging times. ??? #LeadershipMatters #HRAnalytics"

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