Employee Training & Development

Employee Training & Development

The evolving job market has led Malaysian employees to place greater emphasis on personal goals and development opportunities. This is now a crucial factor for employees when choosing a job, so organizations must highlight their learning and development initiatives to attract the best-aligned talent. Having the opportunity to upskill could sometimes be more fulfilling than doing the same job for a higher salary.

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1. Leadership training

Leadership training develops lower-level employees into future leaders and helps existing leaders maintain their thought leadership and expertise. Leadership development training provide several essential benefits to organizational growth.

·?????? Increases employee morale and retention.

·?????? Promotes better decision making.

·?????? Build better teams.

·?????? Improve leadership styles.

·?????? Develops talent from within.

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2. Technical training

Technical training refers to the ‘hard; skills required to accomplish a job’s responsibilities and be successful in a role. Employees who are already competent in their jobs can undergo further training to gain new skills and stay current with the latest technologies and processes. Some areas of technical skills include

·?????? Social media management

·?????? Data analysis

·?????? Coding

·?????? Cybersecurity

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3. Quality assurance training

Quality assurance training is an employee training program that helps employees better understand the standards of quality in their organization and why it is important to maintain these standards at all times. Quality assurance seeks to improve processes that ensure that the final product or service meets quality standards, which leads to customer satisfaction and loyalty.

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4. Sales Training

By focusing on improving customer relationship management and negotiation skills, this type of training can greatly improve the performance of sales representatives. Effective sales training programs focus on helping sales teams define the benefits of products and services, address the unmet needs of the client, and how to progress deals and conversations through the pipeline to ultimately close.

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5. Soft-Skills Training

Soft skills training programs focus on personal attributes, such as communication, conflict resolution, and problem-solving, that are necessary for an individual’s success and career development. Some examples of soft skills training are

·?????? Communication

·?????? Problem-solving

·?????? Teamwork

·?????? Presentation

·?????? Time management

·?????? Conflict resolution

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HRDC (Human Resources Development Corporation) provides a wide range of training that employers can benefit from. HRDC is responsible for driving Malaysia’s talent development aspirations through the collection of levy from employers and the funding of training and development programmes for the Malaysian workforce.

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Employers who register with HRD Corp will not only be able to take advantage of various training offers tailored to their business and industry requirements, but they will also be able to take advantage of special government contributions and funds. Check with your HR to find out more.

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