Employee Stress = 8 Trainings You're Not Doing!
Adam Prinzing
Partnering with small business owners to purchase and grow their company | $500K-$2MM in sales revenue
?? Give Managers a Mental Health 101 Course ??
Let's start with a Mental Health 101 crash course for managers. ?? Unless you want employees spiraling, managers need basic training on common conditions like anxiety, depression, burnout and more. ?? Use funny examples to teach them signs of distress, so they can catch issues early and point employees to help. ??
For example: "If Jim from accounting starts showing up disheveled withhalf-untucked shirts looking like he just rolled out of bed, he may be depressed. ?? If Lisa from sales is talking a mile a minute about her alleged million-dollar business scheme despite three hours of sleep, she could be manic. ?? If Mark starts consuming 12 cups of coffee and working till 2am every night, he's likely anxious about a deadline." ??
Managers aren't clinicians, but Mental Health 101 helps them recognize red flags and have compassion. ?? Quiz them and reward with goofy prizes like gold star stickers or whoopee cushions if they pass. ?? Make learning fun!
Bottom line - giving managers a Mental Health 101 foundation helps them provide basic support when employees show signs of stress. ? They'll never diagnose conditions, but knowing when to connect staff with professional help can be life-changing. ?? A little education goes a long way. Now, about those therapy dog office visits...??
?? How to Chat Like You Actually Care ??
Managers need to learn how to talk to employees like they give a crap, not just pretend to listen while thinking about happy hour. ?? Teach them compassionate communication so employees feel safe opening up when life gets real.?? Train managers to:
Have managers role play so they can work on their skills. Give feedback so they don't actually tell employees to "just drink away the sadness." ???? Compassionate communication takes practice, but creates trust and psychological safety.??♀?
?? Give Them Mental Health Resources Galore ??
Managers need to know which ample mental health resources employees can use so they can actually refer them.
Give managers info on:
Print pocket guides managers can stash in their desks and whip out when needed. ?? Better yet, load resources right onto their phones so they have no excuse to not refer employees. ??
?? The HR Rulebook for Dummies ??
HR peeps need to give managers the down-low on policies related to mental health.
Don’t let managers pull a Michael Scott and do their own terrible interpretation of the rules. ??
Tell them clearly:
Give them laminated HR rulebooks they can hide in their desk drawers. Highlight the most important bits so they actually remember them. ??
?? How to Practice Self-Care, Like, For Real ??
Managers set an example for workplace mental health based on how well THEY model self-care. Don’t let them pretend they got it together. ??♂? Train them to:
Managers who walk the talk on mental health wellness inspire employees more than any training ever could. ?? So lead by example! Destress with desert island vacays, set those OOO autoreplies, join the office medevial fight club. Whatever it takes for self-care.
?? Roleplay How to Handle Cray Cray ??
Nothing preps managers to support employees like practicing how to handle wacky scenarios that will 100% come up IRL.
Give them practice situations like:
Have managers nail down responses through discussion and role play. Prep them for handling mental health crises without making things worse. ??
?? Make Managers Get Their Therapy On ??
Don’t let managers get by with a single day of mental health training. Give refreshers to polish their skills. And follow-up to make sure they’re applying learnings, not botching it. ??
Check in quarterly on how they’re doing. See if they need extra guidance supporting employees’ mental health IRL. ?? Celebrate when managers handle situations well. ?? And keep holding their feet to the fire on making employee mental health a priority. ??
HR peeps, take a bow for making managers step up on mental health! ?? This ongoing training fosters healthier, happier teams. Now about those stress balls and yoga rooms...??♀???