Employee portrait: Alexander Nilsson

We are pleased to introduce Alexander Nilsson, a dedicated Head of After Sales responsible for the overall customer satisfaction.

Alexander, a sports enthusiast from Alings?s, Sweden, brings a dynamic blend of passion for sports and a rich professional background to his role. In his downtime, Alexander enjoys bonding with family and friends, often sharing his love for sports with his son, who shares his father's passion for football. When not on the field or slopes, Alexander unwinds with a bit of fishing or hits the gym to stay active.

From sports to automotive

With a fervor for sports like football, golf, and skiing, sports have also been a part of Alexander’s professional and educational path. He moved to the United States for college to study and play soccer. Even though Alexander didn’t play at a level high enough to quit his daytime job, he had fun. Upon returning to Sweden, Alexander furthered his education with degrees in both sports and wellness and sports psychology. Subsequently, he delved into family automotive business, working as Head of Service for a decade before transitioning to roles at Volvo and eventually specializing in Lean Production.

”Coming from a family rooted in the automotive industry, it seemed only natural that I would find my way back with our family business. After a decade as a service chief, my journey led me to Volvo, where I delved into Lean Production initiatives, applying them globally. The international dimension in my role at Hedin US Motor resonates deeply with me, leveraging insights from my time at Volvo to understand market dynamics and dealership priorities”.

Responsible for After Sales across Europe

Joining Hedin US Motor felt like a seamless fit for Alexander, given his diverse background and international exposure. His role encompasses a wide spectrum within After Sales, from homologation to parts sales and warranty management across Europe. Embracing the challenges of his new position, Alexander is eager to leverage his expertise to streamline processes and foster growth within the company.

“My role spans the entirety of After Sales, from homologating American vehicles for the European market to managing parts sales, accessories, and warranties. It's a broad landscape to navigate, but one that I find very fulfilling. With responsibility extending across Europe and the width of this role, it ensures new challenges and opportunities for learning new things every day, and that is something I appreciate a lot”.?

The atmosphere of a five-star hotel lobby

For Alexander, Hedin is more than just an employer; it's an environment that fosters professional growth and personal fulfillment. The facilities and supportive colleagues create an atmosphere akin to stepping into a five-star hotel lobby. Moreover, the allure of the automotive industry lies in its blend of experience and opportunity, allowing Alexander to explore diverse markets and expand his horizons.

“The transition to Hedin wouldn’t have been as seamless without the incredible support of my colleagues. It's refreshing to be part of a team that values both tradition and forward-thinking”.

If you share Alexander's enthusiasm and want to be part of a dynamic team, Hedin US Motor welcomes spontaneous applications. Let's explore the possibilities together!