Employee Experience Mashup

Rather than having a theme as usual, this newsletter is a mashup of various interesting employee experience topics. The following videos, infographics, and podcasts in this newsletter delve into communication, engagement, people analytics, turnover, employee experience horror stories, and more. The newsletter features insights from brilliant minds including?David Green ,? Caroline O'Reilly , David Clarke , Amy Gallo , Jacob Morgan , and Sarah Chavarria .

This Undercover Boss clip features former Best Western Hotels & Resorts CEO David Clarke gaining awareness of countless issues within this hotel's kitchen. Chefs are working 80+ hour weeks with no overtime pay, they're understaffed, the kitchen lacks necessary equipment and broken equipment was never replaced, the owners of the hotel have never been seen by the employees, and much more.

What do these top drivers of engagement have in common? They revolve around trustworthy, hard-working, caring leaders.

In this episode of the Digital HR Leaders Podcast, David Green ???? is joined by Caroline O'Reilly to discuss employee listening, skills-based organizations, and the role of people analytics in creating more certainty for businesses in uncertain times.

Improve Active Listening By Asking Yourself These Six Questions From Amy Gallo :

1. How do I usually listen?
2. Why do I need to listen right now?
3. Who is the focus of attention in the conversation?
4. What am I missing?
5. Am I getting in my own way?
6. Am I in an information bubble?

The average level of turnover is way too high, and a hinderance to our society. This level of turnover is also not economically sustainable, when considering financial stats such as it costing twice as much as an employee's salary to replace them.

The trend is fueled by employees continuing to chase a higher wage and their own self-interest, which is entirely reasonable. With this being said, it is the organization's job to retain their talent, and foster an increased vested interest among their workforce to stay as well as grow with the organization.

Improve Your Employee Experience With DirectSuggest

Want to have more of a voice at work? Want to improve your employee experience? Want to change the world??DirectSuggest ?is the Suggestion Box Reimagined, empowering any workforce with more of an effective voice.

Our award-winning employee suggestion box app makes it simple for employees to make suggestions surrounding company created categories on any device with the assurance they automatically arrive to the proper decision-maker. Every employee can also collaborate on suggestions via voting and commenting to enhance the quality of the ideas.

At only $0.50 per employee per month, DirectSuggest has pricing any organization can afford. Learn more and sign up for a free 30-day trial at www.DirectSuggest.com.

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In this episode of The Great Leadership with Jacob Morgan , Jacob explores the three crucial components of the employee experience: physical space, technology, and corporate culture. Learn how to create a great experience for employees who aren't in the office, how to use technology to make your organization more human, and why leaders should embrace the corporate culture.

"With every job, every company you work at, there's things you like, and things you don't... I take into account everything that actually goes on with this company behind the scenes, and there's a lot of misery... We're paid on commission, you know you expect you made a thousand dollars this week, you get your check and it's $500. You go to the office, say hey y'all said you weren't going to take my material out, the accountant would say that's the way it's supposed to be."

The level of consistent engagement among employees in all positions is alarming, and an increase in wage is something that does not fuel engagement.

This episode of Managing the Future of Work features Sarah Chavarria of Delta Dental Ins. . She explains how if leaders tune in to what’s happening throughout the organization, ask the right questions, and listen carefully, they can foster innovation, build consensus and increase engagement.

DirectSuggest Named Specialist Employee Service Of The Year

DirectSuggest ?has been named Corporate LiveWire’s 2023 Innovation & Excellence Awards - "Specialist Employee Service of the Year". The employee suggestion box app was selected as the "Specialist Employee Service of the Year" for offering a highly effective simple and affordable solution that is making a tremendous difference on a broad scale. Daniel Jones, Corporate LiveWire’s Awards Manager stated “The judges went through the details thoroughly sourced online, and the growth of the business with the reviews/testimonials provided truly are testament to the business (DirectSuggest) as a whole. We are very pleased to recognise your hard work”.

DirectSuggest CEO?Riley Moore ?commented on winning the award, saying “DirectSuggest’s mission is to easily, affordably, and effectively enable innovation by allowing any employee in any organization to use their voice to move the mission of their organization forward while making the world a better place. Winning an award of this stature that’s so heavily vetted is real recognition of the hard work of our team, and DirectSuggest’s mainstream potential. We are incredibly honored and appreciative to have won this award, and hope this will help fuel our ability to make a larger impact throughout the world.”

At only $0.50 per employee per month, DirectSuggest has pricing any organization can afford. Learn more and sign up for a free 30-day trial at www.DirectSuggest.com.

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