Employee Engagement takes work, disengagement...not so much!
Damian Miller
Sprinkling Magic on your Customer Experience | I Enable Leaders to Delight their Customers by Creating Customer Experiences that Turn their Competitors Green with Envy, so you Win More Customers and Grow Loyalty
It’s true of all great things that they need to be worked at. There is often no quick fix or speedy pathway to success, you have got to create it, nurture it and grow it. Employee engagement is no different, however the same cannot be said for disengagement. I don’t believe that there is a happy accident when it comes to engaging your employees. You don’t just stumble upon the secret formula, it takes work and it takes effort.
Sometimes it starts with talk of happy or satisfied employees and whilst that would be great if it were achievable, engagement is so much more. Of course it would be fantastic if everybody who worked for you was happy or even satisfied but there are so many factors outside of your control to make that a certainty. Engaging your employees badly however can make people unhappy and even the best of intentions can come unstuck if the message is not believed or understood.
Having engagement at the centre of your culture is something that is mentioned often in many publications and posts that I see, but for me that is an outcome of all the different strands that make up great employee engagement
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