Employee-centric policies and programs significantly improve feelings of inclusion for People with Disabilities (PwD)
Nicolas BEHBAHANI
Global People Analytics & HR Data Leader - People & Culture | Strategical People Analytics Design
?? Organizations can significantly improve feelings of inclusion for People With Disabilities through 3 targeted actions: Investing in employee-centric policies and programs, providing mentorship programs, and offering reasonable accommodations. Among employees with disabilities whose organizations invest heavily in employee-centric policies and programs, have the lowest attrition risk and are the happiest employees, according to a new interesting research published by 波士顿谘询公司 researchers - using data from nearly 28,000 employees in 16 countries during the summer and fall of 2022.
Researchers discovered that companies significantly underestimate the number of their people with disabilities - so employers are missing out on helping employees bring their full selves to work.?Indeed, most organizations say their workforce includes relatively few people with disabilities: just 4% to 7% BUT researchers found that some 25% of people said they have a disability or health condition that limits a major life activity.
Researchers used the BCG’s BLISS Index, a comprehensive, statistically rigorous tool that identifies the factors that influence feelings of inclusion in the workplace and meaningfully correlate with retention.
?High investment in employee-centric policies and programs elevates the inclusion experience for ALL employees
Researchers found that among employees with disabilities whose organizations invest heavily in employee-centric policies and programs - across some 60 policies and programs intended to improve the employee experience - average BLISS Index scores rose to within approximately 1 point of the score for employees without disabilities in similarly inclusive environments.
?? Investment in employee-centric programs improves inclusion scores across the board. People who didn't identify as having a disability or health condition also had substantially better feelings of inclusion in high- versus low-investment environments: a 20-point jump in the BLISS Index score.
?The benefits of investing in employee-centric policies and programs
Researchers found that investing in employee-centric policies and programs reduces?attrition risk?for all employees by more than half but with an outsize impact on PwD, whose reduced risk is 1.5 times greater than that of nondisabled employees.
This investment improves also?disclosure rates:?81% of PwD in high-investment organizations have disclosed their disability or health condition to their employer whereas just 67% of those in low-investment organizations have done so
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?Mentorship brings many benefits for All employees
?? Feelings of inclusion: Researchers found that?having a mentor improves feelings of inclusion for employees with disabilities.
The average BLISS Index score for mentored PwD is nearly 8 points higher than that of disabled employees without a mentor.
?? Happiness at work: Also researchers found that mentorship improves happiness at work: 77% of PwD with a mentor say they are happy versus 57% of PwD without a mentor.
?? Risk of Attrition.?PwD with a mentor report less than half the attrition risk: 4% with mentors say they are likely to leave within a year, but 10% without a mentor say they are likely to leave within that time frame.
Researchers also discovered that people with disabilities who have a mentor are more likely to disclose their disability or health condition to their employer : 79% of PwD who have a mentor have disclosed their disability compared with 68% of PwD who don’t have a mentor.
?? This suggests that having an advocate who supports and coaches them makes people feel comfortable about revealing a disability or health condition.
Finally researchers recommend to infuse disability inclusion and accessibility into policies and programs: set and publish ambitions for disability representation and inclusion metrics and incorporate disability representatives on interview panels. Besides, they suggest to encourage senior leaders to share their own experiences with disability and health conditions.
Thank you ?? 波士顿谘询公司 ??researchers team for these insightful findings: Hillary Wool ,? Brad Loftus ,? Miguel Carrasco Ruth Ebeling Ashley Dartnell Gretchen May Kaitlin Roh Lucia Marchione and all cited persons in this report: Ellen Halle , Raul Vila Olazabal Angelica Sinay , Blake (Tianyu) Wang Olivia G.
Business HR | Talent Manager | Hindustan Unilever (HUL) | Nottingham Trent University | Boots UK | Enactus NTU UK | Michael Wisher UK | Nottingham City Council UK
1 年Nicolas BEHBAHANI Thanks for sharing this, would you have the article link to refer to in detail from Boston Consulting Group for me to have in-depth knowledge of the same please. Thanks!
Lead consultant in HR Strategy & Value Management. Enhancing Value through Human Performance. Delivery of Equality, Diversity & Inclusion Training. Lecturer and International Speaker on HRM and Value Management.
1 年Inclusion (for all) in the workplace is a pre-requisite for encouraging a customer-centric culture in the workplace. Unfortunately my own research shows that many organisations based in the UK do not even have a EDI policy - thereby showing a lack of awareness, not only of the current law regarding equality but also of the benefits of ensuring equality in the workplace.
Apply Business Intelligence | Creation of Order | Servant Leadership to Innovation & Transformation Management. Change Organization by Cross-Functional Teams' Leadership. OKR Coach & ICAgile ICP-ATF, ICP-PDV certified.
1 年it is very interesting and insightful. ?? Actually, reskilling and upskilling programs that we are get used to - are about curation of particular *disabilities* of staff to perform a job. So there is only one step towards other types of skills: cognitive, emotional, physical. ?? ?if we talk about the *inclusion*, we have also to talk about *belonging*. These 2 are not the same. The perspective is different.?
Speaker, Author, Professor, Thought Partner on Human Capability (talent, leadership, organization, HR)
1 年Nicolas BEHBAHANI Very good research to show that inclusion includes ALL employees based on demographics (race, gender, age, education, ethnicity, function, etc..) and also on lifestyle (disability, marriage status, religious background, sexual orientation, etc.). This good research reminds us that people with disabilities (and by extension people with other lifestyle categories) can and should be treated positively so that they can bring their full selves to work and live up to their potential.