EMPIRE STATE OF MIND
AMERICAS
I had the opportunity this week to spend a couple of days with Greg, running digital in Americas, and his team in the Mahwah office. We talked about the online platform and obvious topics such as the user journey on .com, but also on things we talk more rarely about – at least in the key role they play in the commercial landscape – such as QW90, PULS and VIPS. We also spent time on the mobile app and the in-car experience. Very insightful to come closer to the end-users and great to meet the team!
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SOFTWARE SALES
We talked also briefly on software sales with the Mahwah team. Something we soon will need to process – i.e., transactions, manage orders and subscriptions, and downloads over-the-air. Here the Sunnyvale site team in the US comes into play. Let’s now explore how we can build these capabilities as that will be key both to how we create a personal experience and build a software product margin business. Let’s make sure, next time I fly over, that we make it coast-to-coast.
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Take care!??
Henrik
Head of India Tech Hub
2 年Looking forward to welcoming you to Bangalore and India sometime soon!
Finance Professional
2 年Wow, PULS, VIPS and QW90 are the stars! ?Software flows is a really interesting topic and we are in Finance are already thinking how VIDA triggered PIE downloads could connect to SAP, and speaking about software profitability, especially the “50 rule” in the future flows is exciting!
Logistics Engineer | Project Manager
2 年Very interesting. Great to see that PULS and VIPS being discussed. Very happy to see this as part of the logistic team. ??????
Manager, Service Business Development @ Volvo Car USA
2 年Super exciting to see VIPS and PULS being discussed. This is great!
Senior Management Consultant |Project Manager |Product Owner | Project Mentor |Warranty & Quality | Audit | Support | Test | IBMi | Automotive | Aftermarket
2 年This is so interesting ?? If QW90 close the door , the applications aronund can close down ??♀? We are and will continue to be a critical application ! I’m proud to be the owner of if and I invite you Henrik Green to a meeting so we can discuss the premium future of Volvo Cars Warranty applications and our unique Vehicle data base ! Looking forward to the invitation!