The Empathy Mindbender You Didn’t Know You Needed??

Empathy, or the ability to see things from another’s emotional perspective, is a quality that is not often discussed in the workplace. However, according to a 2021 survey by Ernst & Young, 90% of American workers believe it is central to job satisfaction, and 54% stated that they had left a previous job because their supervisor didn’t have empathy when assisting with their struggles at work. Showing compassion for individuals during the recruitment process will open a window into your company and demonstrate that your organization cares about its people – and that’s how you’ll attract and retain top talent. Here are some of the ways that TalentQ does it best:?

• We put our candidates at ease.?

Let’s face it: job interviews are anxiety-inducing. Sure, some nerves are healthy, but a good recruiter should do what they can to alleviate the pressure. That way, each applicant can perform at their best. That’s in everyone’s interest! During the interviews with our candidates, we smile, call the individual by their name, and listen actively – it's important that each candidate feels like they’re being seen as an individual rather than just another name to be crossed off the list.??

Takeaway: We value every candidate’s time & potential during the interview process, which makes them feel more comfortable and able to confidently portray their skills.?

• We establish clear expectations.?

There are few things worse than landing a job, only to find out that it’s nothing like you were led to believe during the interview process. We are honest and straightforward with candidates about what their role will entail: what will be expected of them, how they will be evaluated, what the schedule will look like, and other vital details of the position. That way, applicants can make an informed decision about whether they actually want to work at the company. We are the communication bridge between the candidate and the hiring leader during the entirety of the process. Including what the candidate can expect when interviewing. Such as how long they will need to wait to hear back, and what method of contact they can expect from the hiring team.?

Takeaway: We never shy away from being up-front with individuals about everything the role will entail, as well as what the interview process will look like for them.?

• Never ‘ghosting’ our candidates.?

It has unfortunately become commonplace for companies to simply not email candidates back when they have chosen to go with a different person for the position. At TalentQ, we don’t tolerate ghosting. We believe it’s disrespectful when individuals have spent time and energy preparing, setting aside time for interviews, and getting excited about the prospect of working at a company. We communicate only the truth and always make sure our candidates are up to date on the most recent news of the hiring process.?

Takeaway: Our candidates are always provided with?respectful and timely emails and phone calls throughout the entire hiring process.?