Emotions at Work: Developing Psychological Safety

I'm excited to share our new learning solution for optimising individual and workgroup performance through fostering a psychologically safe team culture. I love this workshop! With a focus on the critical role of emotions at work, it builds capabilities for ensuring team members operate in the 'broaden and build' mode of positive emotion rather than fight, fear, or freeze. Barbara Fredrickson at the University of North Carolina?has found?that positive emotions like trust, curiosity, confidence, and inspiration broaden the mind and encourage divergent thinking and creativity as well as prosocial behaviour and collaboration. Similarly, Amy Edmondson from Havard Business School has found psychological safety leads to team members feeling more engaged and motivated, leads to better decision-making as people feel more comfortable voicing their opinions and concerns, and fosters a culture of continuous learning and improvement.

Overview

In this half-day workshop, team members and leaders learn how to foster a productive, respectful, and inclusive workplace culture, identify gaps by reflecting on where they are now compared with the optimal ways of working, and set personalised action plans for strengthening psychological safety.?

Content & Flow

• Emotions at Work: The impact of emotions on employee wellbeing, engagement, performance, and teamwork
• Legal obligations regarding fostering psychologically safe work environments
• Inclusion and respect—mindful inclusion, upstander strategies
• Mentally healthy work practices—characteristics, gap analysis, building resilience in oneself and others
• Supportive manager and peer relationships—responding productively to work stressors, building trust by giving and seeking feedback effectively, strengthening relationships in a hybrid environment, managing grievances, resolving conflict effectively
• Reflection and action plan
• Wrap-up and next steps

Learning Outcomes

• Understanding the role of emotions at work and implications for individual and workgroup performance
• An understanding of the nature, origin, and consequences of cognitive blindspots and bias
• Appreciation of the value of the contributions of all employees
• Awareness of one’s ingrained preferences and assumptionsTechniques to manage bias in oneself and others
• Strategies for fostering interpersonal safety including effective conflict resolution
• Techniques for eliciting and integrating a diversity of thought and fostering a collaborative culture
• Strategies for managing work demands and mental wellbeing

Approach?

Consistent with research on adult learning, we believe that the best learning outcomes result when participants engage holistically with program content. All Culture Plus Consulting learning and development programs incorporate experiential learning techniques, including opportunities to reflect on and apply learnings to the real-life challenges facing participants.

Participants

Team leaders and members

Optimal learning outcomes are achieved in a group size of 12-20 participants although larger group sizes can be accommodated.?

Delivery

The recommended length of the workshop is a half day (3 hours); however, shorter sessions are available on request.?

The workshop can be delivered virtually or face-to-face.?

Access the web version here: https://cultureplusconsulting.com/psychological-safety/