Emotional Leadership...
Danijela Jerkovi?
Ba.Sci., CA Certified Accountant, CIA Certified Internal Auditor | Managing Director at Danijela Jerkovic's Services
We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.
~Marshall B. Rosenberg
Emotional intelligence also referred to as emotional leadership or emotional quotient, is the ability of certain people to realize their emotions, as well as those of others, differentiate them, label them, and readily manage or adjust depending on the situation or environment.
These people typically remain calm despite the changes in the surroundings or negative impacts associated with a given case.
Besides, they may apply the capability to help those affected by awkward feelings, therefore, making them feel at peace.
Emotional intelligence is psychological, where one understands and handles any kind of emotion with ease while remaining calm.
Over the years, the definition of emotional intelligence was broken down into four sections:
1: perceiving,
2: utilizing,
3: learning, and
4: managing.
The four abilities were all attributed to emotional intelligence with relative meanings behind them.
Different models were created using these abilities, therefore, facilitating how thoughts and understanding of emotions interact.
Studies show that people with more emotional intelligence tend to succeed more in various areas, including academics, careers, and talents. The ability has also been associated with providing great leadership and higher performance at work. More so, researchers agree that these people are healthy mentally as well as on their standard personality traits.
Features of Emotional Intelligence?...
- People with Low Emotional Intelligence??
- People with High Emotional Intelligence?
Emotional Quotient (EQ) Vs. Intelligence Quotient (IQ) ...
Emotional Quotient, EQ, is the ability of an individual to readily learn, understand, handle, and control his or her emotions even in the most resentful situations. On the other hand, Intelligence Quotient, IQ, is the measure of one's intelligence usually expressed in a number.
EQ enables an individual to focus on emotions which, in turn, acts as a management system to different emotions which may become harmful to others.
More so, it involves other people's emotions, and an individual can readily manage these emotions without the need to sympathize.
IQ measures the degree of intelligence calculated from standardized tests created to analyze human intelligence.
Components of Emotional Intelligence
Emotional intelligence is linked to different internal components of a person usually within the brain, which determines how one understands and controls emotions.
In most cases, people who lack control of their emotions have been associated with mental problems. While others state that lack of emotional control is attributed to the extent of the immediate feeling at hand.
However, emotional intelligence has been proven to exist among different individuals and comprises the following components:?
The emotional brain responds to an event more quickly than the thinking brain.
~ Daniel Goleman
Emotional Intelligence History...
Emotional intelligence, the ability to control emotions, originally began in 1964, when Michael Beldoch wrote the term ‘Emotional Intelligence' in the paper. In 1966, another article by B. Leuner, Emotional Intelligence and Emancipation also featured the term ‘Emotional Intelligence.'
Howard Gardner again mentioned the term in 1983 with an effort to describe IQ and other related types of intelligence. In this case, Gardner stated that various kinds of human IQ at the time failed to detail cognitive ability which, henceforth, introduced emotional intelligence in his study.
Subsequently, the term began being used in multiple papers, journals, and thesis such as A Study of Emotions: Developing Emotional Intelligence written by Wayne Payne in 1985.
The term ‘Emotional Quotient, EQ' surfaced in 1987 in an article written by Keith Beasley, which introduced a similar meaning to emotional intelligence.
In the late 1980s, different models emerged to prove emotional intelligence in the context of controlling human feelings.
Among them include the one created by Stanley Greenspan in 1989, another by Peter Salovey, and John Mayer in 1990.
The term began becoming among the most commonly used.
In 1995, the book, Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman, was published.
Ability emotional intelligence is the practice learned by an individual, henceforth, gaining the?technique of controlling their own emotions.??
Mindful meditation has been discovered to foster the ability to inhibit those very quick emotional impulses.
~ Daniel Goleman
IMPORTANCE OF EMOTIONAL INTELLIGENCE
It is a choice. No matter how frustrating or boring or constraining or painful or oppressive our experience, we can always choose how we respond.
~ Edith Eger
Emotional Intelligence is linked to various aspects of one’s life if not all. It can, therefore, be said that it can be linked to our careers, job performance, and even our success.
The following are, therefore, the various ways that have depicted the importance of emotional intelligence...
Emotional Intelligence and Job Performance...
There exists a very strong relationship between job performance and emotional intelligence.
One’s workplace is a representation of a social community that is very separate from their personal lives. This is also a place where increased appreciation of emotional intelligence has been on the rise allowing people to have an understanding of themselves and even others, be conversant with hard situations, and communicate in a more effective manner. This, therefore, means that employing emotional intelligence at your workplace might greatly improve your personal and even other individuals’ social capabilities.
Emotional Intelligence entails the management of emotions which improves job performance, which in turn helps people to stay calm and think logically thus establishing good working relationships and achievement of goals.
A manager who has got a high emotional intelligence is well conversant with the stress management skills and also how to recognize and manage the stress in other people. Therefore, if we put emotional intelligence in the stress management perspective, then the relationship between job performance and emotional intelligence is crystal clear. This is because one’s commitment to their job is highly and positively impacted by stress management.?
In many instances, emotional intelligence usually applies to all kinds of employees and not only those at the management level. The employees that are at the lower rank in the hierarchy of an organization and have a high emotional intelligence usually have got desires and abilities to establish and maintain good relationships at the workplace.
Apart from that, these individuals are good in management and resolution of conflicts.
Whatever is begun in anger, ends in shame.
~Benjamin Franklin
Emotional Intelligence and Resilience...
Emotional intelligence has proved to be a valuable tool in adversity as it has the potential of enhancing not only teamwork effectiveness and leadership abilities but it is also an important tool in enhancing personal resilience. The impact of emotional intelligence on the resilience of a person is the ability of that person to cope with situations that are stressful.
It has been clearly demonstrated by research that a person who has got high emotional intelligence usually easily overcomes stressors and their negative impacts.??
The study provides us with a valid prediction that stress resilience is facilitated by emotional intelligence.
From further research done, the relationship between high levels of emotional intelligence, the tendency to depressive behaviors, and resilience was drawn. It was established that there was a positive correlation that exists between mindfulness, self-compassion, and resilience with the rate of burnout. In conclusion, individuals who have got high emotional intelligence levels were more resilient and could not easily fall into depression or burnout.
Emotional intelligence has a strong link to the individual’s advancement and also their performance. Evidence also suggests that there is a significant link between their resilience and their motivation to achieve. Apart from that, it also made a suggestion that resilience acts as a mediator between self-motivated achievement and resilience.?
Resilience, in this case, has got a perseverance component that acts as a motivation to motivation when facing obstacles.
领英推荐
Emotional Intelligence grows through perception. Look around at your present situation and observe it through the level of feeling.
~Deepak Chopra
Emotional Intelligence and Motivation?...
Emotional intelligence is a key component for motivation which in turn is very vital in the achievement of success.
An emotionally intelligent person will always have an understanding of what they aspire to and the necessary motivation skills that they would need to achieve these aspirations.?
There are four elements that are said to make up motivation:
Motivation is said to be a psychological process that we use to psyche ourselves into action in order to realize a desirable outcome.
Motivation energizes, arouses, sustains, and directs performance and behavior.
The motivation that usually comes from within, also known as intrinsic motivation usually drives us to the achievement of our full capability.
A person who is emotionally intelligent has got both skills required to motivate themselves and those needed to motivate other people too. This is a very useful skill to possess especially if you are in a management position in your job.
Self-motivation is the key to the achievement of one’s goals. With self-motivation, emotionally intelligent people will always be capable of impacting the motivation of employees.
The ability to determine the emotions and needs or concerns of others is a great skill to possess in relation to the determination of perfect methods of motivating individuals and teams.?
A happy employee is a motivated employee!?
Since motivation is a very vital tool in our actions, then emotional intelligence is also very important.?
Never react emotionally to criticism. Analyze yourself to determine whether it is justified. If it is, correct yourself. Otherwise, go on about your business.
~ Norman Vincent Peale
Emotional Intelligence and Decision-Making?...
Emotional intelligence plays a key role in both professional and personal development. It not only has an impact on the way in which we handle our behaviors and control our social complexities but also the approaches we take in decision-making.
Having an in-depth understanding of the emotions you feel and the reason as to why you are feeling them can heavily impact your decision-making capabilities. This, therefore, means that if we carefully look into our emotions, then we can avoid making misleading and misguided decisions.?
Emotional intelligence is a very vital tool required in the prevention of making poor decisions based on our emotions whereby lower emotional intelligence can make you anxious and result in you making a poor misguided decision.
Negative emotions can be a stumbling block to decision-making and problem-solving in either your workplace or even personal circumstances. Being able to recognize emotions that are becoming a stumbling block to making rational decisions and being able to effectively ignore the emotions will prevent their negative influence on your decision. This, therefore, means that decision-making at this stage will be much favored as it will not be negatively influenced in any way.
From research done through observations and administering a series of questions, it was discovered that people and organizations reaped big benefits from a practical application of emotional intelligence in making decisions.
Having an understanding of the causes and possible consequences of emotions gives you the freedom to manage and make a decision about the feeling.
?If you have high emotional intelligence, then you can be able to identify this form of emotional interference and manage it thus avoiding making decisions that are emotionally driven. This, therefore, means that emotional intelligence is vital when making decisions.
Experiencing one’s self in a conscious manner- that is, gaining self-knowledge- is an integral part of learning.
~ Karen Stone McCown
Emotional Intelligence and Success?...
There are things that mean different to different people.
As happiness is so is a success which everyone has a different version of defining it.
But no matter how success is defined, it is clear that emotional intelligence plays an important part in its achievement.
From history, most intelligent individuals are usually not attributed to the greatest successes. This is because IQ is not sufficient on its own to enable one to succeed in life.?
Emotional intelligence is sometimes even more powerful as compared to IQ in life success.
Your emotional intelligence is the actual thing that helps you to achieve your life objectives and realize great successes. Therefore, developing emotional intelligence would influence your achievements through contribution to your morale, cooperation, and most importantly motivation by a great margin.
In a workplace, the managers and employees who perform well as compared to others usually employ strategies that are associated with emotional intelligence in the management of conflicts, reduction of stress and thus achieving their goals.
In the recent past, there has been blooming evidence of a range of activities said to constitute emotional intelligence that is now vital in determining success.?
This refers to success both in the workplace and also in one’s personal life. It incorporates applications that we associate within our daily lives in relationships, businesses, and even parenting.
Emotional intelligence guides one to easily manage their emotions in situations that are likely to provoke anxiety.
It is also positively associated with success in social functioning and personal relationships.
In social relationships, success is achievable with the employment of emotional intelligence skills to determine other people’s emotions, then adopt their emotional states and thus regulate the way they behave.
This briefly shows how important emotional intelligence is in achieving success in the different spheres of life.
When anger rises, think of the consequences.
~ Confucius
Emotional Intelligence and Communication?...
One’s ability to have the knowledge and understanding of their emotions might aid them to be aware and understand the feelings that other people are experiencing. This has got an impact on the way in which we communicate in our daily lives.??
Considering communication in conflict resolution in the workplace, people with great emotional intelligence levels would most probably approach the conflict in the most reasonable way possible and negotiate together with others to finally come up with a reasonable outcome. On the contrary, a person with lower levels of emotional intelligence will not be able to solve the conflict in a reasonable calm manner thus might even end up without a solution at the end.
In the workplace, relationships are usually affected by the manner in which we can manage our emotions and also understand the emotions of those around us. The capability to do this helps us in communicating without necessarily resorting to confrontation.
If you have high emotional intelligence, then it is beyond doubt that you are equipped with conflict management skills and thus you will be able to put up a meaningful relationship guaranteed capacity to understand and address the needs of those they engage with.
Achievement of successful communication in relation to successful negotiation and conflict has a very close relationship with high emotional intelligence levels. In this case, individuals with lower emotional intelligence would be so defensive in such stressful situations. This will instead escalate the conflict instead of managing it.
If you have high emotional intelligence, then this means that you have got the necessary skills to ensure effective communication without resulting in a confrontation.
It is possible to easily derive the importance and great contribution that high levels of emotional intelligence add to the achievement of effective communication.
The emotionally intelligent person is skilled in four areas: identifying emotions, using emotions, understanding emotions, and regulating emotions.
~ John Mayer And Peter Salovey
Emotional Intelligence and Happiness...
Just like any other word or feeling, happiness seems something easy but actually getting to understand it is when you will realize that it is a hard nut to crack.
This is because different people have got different instances and experiences that they describe to mean happiness to them.
Truly, happiness means different to different people but undoubtedly, emotional intelligence is a great requirement to have despite the kind of interpretation you prefer.
Happiness is an emotional intelligence facilitator that contributes to each and everyone’s self-actualization which positively impacts our happiness.
Emotional intelligence skills are very important when it comes to reducing stress, thus, in turn, will positively impact one’s happiness and wellbeing in general. Apart from the motivational value that it possesses, happiness acts as a monitor of the wellbeing of an individual. It is also a source of a positive mood to the manner in which the person copes up and meets daily needs, pressures and challenges.?
Positivity is what actually encourages the emotional energy required in the increment of an individual’s motivational levels which is responsible for getting things done. It actually helps one to be successful in what they are doing and even gets to the extent of telling them the extent of success they are actually achieving.
A person with high emotional intelligence will have the necessary skills to dodge any obstructions that might act as a hindrance to happiness. On the other hand, an individual who has low levels of emotional intelligence will not be able to cope with these obstructions and end up always sad and stressed up.
When awareness is brought to an emotion, power is brought to your life.
~Tara Meyer Robson
Emotional Intelligence and Goals...
In life, each and every person has got goals and achievements that they hope to achieve someday in life. In order to achieve these goals, there are various conditions that usually impact it either positively or negatively.
In this case, emotional intelligence also plays a key role in the achievement of these goals.
Emotional intelligence will drive you to realize self-actualization which requires you to first get motivated.
In order to have the motivation, you will need to be happy with whatever you do. This is because a lack of happiness will challenge you in pursuit of the motivational levels that are required to achieve your goals.?
In order to realize success and eventually achieve your dreams and goals, there is a need to employ emotional intelligence skills. If you have high emotional intelligence levels, you will definitely perform excellently in what you are doing in all aspects. The effectiveness of a person or a team in a certain process directly reflects their emotional intelligence skill level. Those with high emotional intelligence levels will perform well while those with lower intelligence levels would perform dismally and might never achieve their goals.
If we want to produce the best results in what we do and achieve the goals we might have set, then all we need is positive self-regard, effective skills to solve problems, skills to make informed decisions, and informed self-awareness.
Low emotional intelligence will see you fail and never achieve the set goals. On the other hand, high emotional intelligence levels with required emotional skills are very important and they will positively contribute to the achievement of your goals in life.?
A leader who understands emotional intelligence well achieves milestones.
~ Ishita Vadher
Unleash in the right time and place before you explode at the wrong time and place.
~ Oli Anderson
Student at Wright State University, Majoring in Organizational Leadership
1 年I think Emotional Intelligence is such an important concept. Leaders who have mastered emotional self-control take full responsibility for their emotions, know when to display the correct emotional responses and don’t act off impulse. Leaders must become self-aware, practice emotional insight and pay close attention to their emotions and feelings. Without mastering emotional self-control, a leader is susceptible to losing control at any time. This type of behavior can be destructive in many ways. A leader must be able to self-regulate and reach an efficient level of emotional-self control to avoid becoming an intemperate leader. Emotional intelligence goes hand and hand with the concepts mentioned throughout the article like resilience, motivation, decision making, success, communication, happiness and goals. Love the post!