Emotional Intelligence
Emotional intelligence:
Emotional intelligence is defined as?the ability to understand and manage your own emotions, as well as recognize and influence the emotions of those around you.?
The Five elements of Emotional Intelligence:
1. Self-awareness
Self-awareness is about recognizing and understanding your emotions – what you’re feeling and why – as well as appreciating how they affect those around you. It’s the basis of good intuition and decision-making, helping you to instinctively make the right choices for you in all aspects of life. Self-awareness is also about knowing your strengths and weaknesses, and what is important to you – your values or moral compass.
2. Self-regulation
Once you’ve mastered emotional awareness, the next step is managing those emotions – particularly the negative ones – effectively. Always treat others with respect and try to stay in control. If you have a tendency to emotional outbursts, practice being calm: step back and take a deep breath. It’s also important to stay true to your values, and hold yourself personally accountable for any mistakes.
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3. Motivation
The third ‘personal’ element, motivation is about your drive to improve and achieve: setting high standards for yourself and working consistently towards your goals. Take the initiative: be ready to act on opportunities as they come along, and practice being assertive. Motivation is also about optimism and resilience, and finding the positive in a situation, even – or especially – those that didn’t go well.
4. Empathy
A key interpersonal skill, empathy is the ability to put yourself in someone else’s shoes and see a situation from their perspective. As well as having an awareness of others’ feelings, it’s important to acknowledge and respond to them – even if you don’t agree with them. Respecting diversity and inclusion are a vital aspect of empathy, as is communication: pay close attention to what you and others say, whether verbally or through body language.
5. Social skills
Often described as a ‘people person’, those who are socially skilled are adept at dealing with others. They are trustworthy team players and confident communicators: as good at listening to other people as they are at speaking themselves. They also make great leaders, inspiring and motivating colleagues, managing change and resolving conflict effectively, and giving praise where it’s due.
?The development of these 5 particulars will help you to increase your ability to understand and manage your own emotions, which surely boost up your confidence and you will able to do your tasks more efficiently, that’s leads to success.
Arla Foods, Ex-LG (Butterfly Group)
1 年It was very informative,bhaia