Emotional Anger & Rage lead to Rogue Police Calls
It starts as a bad day…
You start out stubbing your toe, that leads to knocking a glass off the counter breaking into a million pieces, which turns into spilling hot coffee on yourself because you stepped on a piece of glass… And that spirals into one bad thing after another, and another.
You may even say to yourself, “Could this day get any worse?”
But wait, there’s more… Then you take your ‘bad’ morning into work and proceed to take it out on everyone in your path. At the end of the day, you wish you could crawl back into bed, pull the sheet over your head, and take back everything you said and did… but the damage has been done.
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Policing and?Emotional Rage
In public service, when you escalate a situation with?Emotional Rage?onto a community member, a co-worker, or a person on a traffic stop, and you apply un-necessary excessive force…?Game over!
Emotional Rage can lead to:
Causes of Emotional Rage
Emotional Rage occurs when one feels a threat to their pride, their position, their ability to deceive others, their self-deceptive beliefs, or their socio-economic status.
Everyone has their own triggers for what makes them angry. Common situations include feeling:
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If you’ve ever had to step in for your partner, because they were escalating the situation out of control, you witnessed Block Out.
You could see that they were heading into?Block Out…?so you Stepped in, Tapped out, and Took over before they did something stupid. That is the RITE Response every agency should have in place.
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Block Out Syndrome:?
When a situation gets escalated in a moment’s notice, and the only solution you see is YOUR outcome. You allowed your?Emotional Rage?to take over.
If any of us live too long in a place of BLAME, ANGER, or HATE… we become a ticking time-bomb that will likely lead to a Block-out escalated encounter.
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Before they head into Block-out
Everyone deals with stress at some point in their life, that usually has nothing to do with their job. Things that can pull us all ‘Down our Ladder’ might be:
All these factors can pull someone down to the bottom of the RITE Ladder (photo right). The more we live down towards the bottom, the worse we feel.
The worse we feel for any length of time, the more we tend to pull others down the Ladder with us. This is also known as Crab Bucket?Mentality
It takes 2 seconds to flash into Block-Out Syndrome.?RITE Training Response teaches partners to immediately intervene.
An Officer’s?Duty to Intervene must be an SOP policy in every police agency. The RITE Training Emergency Response?is to?Step in, Tap out, and Take over?
?It all starts with Emotional Intelligence!
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That is the RITE Response every agency should have in place.?Training or lack of training... only one will hold officers accountable!
Professional workplace culture ?should include
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Chief Rob Hicks says it best:
One of the key things I got out of this Training, was even though you may have a bad start, you’ve had a bad day, you’re “low on the ladder” and you realize that your interaction is not going well…?you can?stop…?It’s not too late, you can always De-escalate
RITE Training Classes
At RITE Academy , we provide training to fire, police, EMS, 911 operators and corrections officers. Emotional Intelligence exercises and?EI Tools?help each person personally be in control of their emotions, while holding everyone accountable for their actions.
With every class, the LADDER, Stop-Light, and NEW DAY Tools and Banners are included in the training, and left behind for the agency to use. RITE is not a one and done class!
For more information on Training for your agency, Contact RITE here
Original post on RITE Website