?? Emoji or Call? Understanding How Different Generations Want to Communicate
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Gen X often prefers making phone calls and straightforward, concise communication.
Millennials are known for being comfortable with rapidly changing technology and prefer a mix of digital and face-to-face communication.
83% of Gen Z prefer expressing their emotions through emojis, making work language more casual.
In addressing the diverse #Communication preferences of different generations in the workforce, it's crucial to understand and accommodate varying comfort levels. Leaders should foster stronger #TeamConnections because each generation grew up comfortable with their communication preferences.
Considering communication choices and making reasonable concessions can lead to more discretionary employee effort. ??
Source: SHRM: Guide to Leading a Multi-Generational Workforce