The Emergence of Intelligent Automation as a Key Competitive Advantage

The realm of intelligent automation (IA) technologies is undergoing a profound transformation, evolving from operational tools to essential strategic assets that offer the remarkable potential for businesses.

A recent study conducted by Forrester Consulting on behalf of SS&C Blue Prism sheds light on the substantial benefits of adopting IA. Over three years, composite organizations representing SS&C Blue Prism’s customer base witnessed significant gains, including increased productivity, reduced compliance costs, and enhanced employee experiences. These achievements translated into an impressive overall net present value of $53.4 million per customer.

Yet, the impact of IA extends far beyond these metrics. For instance, in the healthcare sector, conservative estimates suggest potential savings of over $140 million through cost avoidance and recovery. Notably, a healthcare client realized a $43 million benefit from a single IA use case involving the automation of overtime pay recoupment for essential staff during the pandemic.

Many foundational technologies that underpin intelligent automation, such as robotic process automation (RPA) and optical character recognition (OCR), have been around for some time. SS&C Blue Prism's document automation, a crucial component of OCR, plays a transformative role by enabling efficient data extraction from documents.

Additionally, SS&C Blue Prism's process orchestration tool, Chorus, has emerged as a leader in streamlining business processes across various sectors. This tool handles millions of transactions daily, offering end-to-end work orchestration, visibility, and efficiency gains.

Bringing an IA use case to fruition often requires a combination of creativity and perseverance. SS&C Blue Prism collaborates closely with organizations to realize innovative automation solutions, leveraging IA's potential to reimagine business processes and achieve transformative outcomes.

Every organization harbors change agents and citizen builders eager to drive meaningful change through IA adoption. SS&C Blue Prism empowers these individuals by providing the necessary tools and support to implement strategic automation initiatives successfully.

Discipline is essential for ensuring the sustainability of IA initiatives, particularly within large enterprises. SS&C Blue Prism's collaboration with a major US retail customer exemplifies the transformative impact of disciplined IA implementation, resulting in significant efficiency gains and operational enhancements.

In summary, SS&C Blue Prism acts as a catalyst for organizations seeking to harness the full potential of intelligent automation, enabling them to achieve strategic objectives and foster sustainable growth. By championing intelligent automation, SS&C Blue Prism paves the way for organizations to unlock new opportunities and realize strategic benefits.