Embracing Uncertainty as Your Superpower
Heather Polinsky, PMP, F. SAME
Global President and Executive Leader at Arcadis I Passionate about solving the greatest challenges of our time
Embracing Uncertainty as Your Superpower??
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How do you become comfortable with discomfort? For many, facing the unknown can feel daunting, even paralyzing. If there’s one thing I’ve learnt, it’s that embracing discomfort has not only been a necessity - it’s a gift. As a child, two things that shaped me moving around, adapting to new schools, new faces, and new environments; and spending hours a day training in the swimming pool. What I didn’t realize then was that this early introduction to change, uncertainty, and hard work would later serve as one of the greatest assets in my career.?
Now, many years later, as a leader at Arcadis, those experiences have come full circle. The ability to adapt, to thrive in the unknown, to find strength in discomfort, and to strive for more, both through success and disappointment, are at the heart of leading in today’s rapidly changing world. So, how can your uncertainty turn into opportunity??
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Learning to Adapt: The Gift of Agility??
I grew up on the move. My family relocated often, and with each new home came the challenge of making new friends, finding my place, and learning how to reinvent myself. At the time, it was difficult, but in hindsight, it was invaluable training for the ever-changing world we live in today.?
And beyond our constant moving adventures, swimming became another critical part of my personal and professional foundation. In competitive swimming, you’re never told what comes next until you finish what’s in front of you. This taught me to focus on the present while preparing for the unknown, building a natural agility that has been essential in my career - preparing me for the many uncertainties that come with guiding teams and navigating market shifts.?
Adapting quickly to new situations is an essential leadership skill. With so much change in the world around us, agility is no longer optional. Whether responding to global climate challenges or guiding a team through market shifts, the ability to pivot and adjust is key. A 2021 study from McKinsey & Company stated that businesses that exhibit organizational agility are 30% more likely to outperform their peers financially (1) . My early experiences helped me develop that agility, and it’s something I strive to cultivate every day.?
Finding Strength in Grit?
Swimming was a huge part of my life and more than just a sport to me. It’s where I learned discipline, perseverance and resilience - qualities that I carry into my professional life today. It also gave me the mental strength to push through discomfort, whether that means hours in the pool or navigating high-stakes projects with demanding clients.?
It also taught me an essential lesson in balancing individual performance with collective success. While swimming can feel like an individual pursuit, the truth is, your performance contributes to the team’s outcome. Whether it’s earning points in a relay or contributing to a team victory, the results are shared. That dynamic - the balance between individual responsibility and contributing to a team - has played a key role in how I lead today. ?
The ability to push past the immediate discomfort for long-term gain and lean into the collective power of one’s team is an attribute that has served me well, time and time again. One of my proudest achievements was in my early career days, when I was part of a team that helped transition control of the Panama Canal from the U.S. to the Panamanian government. As a young professional, I found myself negotiating with high-level officials and military leaders. It was intimidating, but I leaned into the discomfort, learned from those around me and trusted in my preparation and grit. And today, that still stands. When we don’t have all the answers, we assess the situation, lean in, learn from those around us, act and if necessary, adjust and try again.?
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Mentorship: Paying It Forward?
While learning is key, as leaders, I believe we each have a responsibility to also build up the next generation. Helping others the way I’ve been helped is a way of paying it forward, particularly when it comes to mentoring. I think back to a vivid memory of me at 23 years old, when I was sent to the US Congress to brief officials on a groundwater treatment plant project. I didn’t have all the answers, but my leadership trusted me with that responsibility. That early leap of faith, and being part of that shared success, shaped the rest of my career.?
I’ve also reflected on how my experience in competitive swimming shaped not just my work ethic, but my leadership style. I recently came across an ad that said, "Girls who play sports become women who lead." There’s some truth to that. In the world of sports, particularly for women, traits like confidence, assertiveness, and resilience are celebrated. However, those same behaviors aren’t always nurtured or praised in other environments. Sports gave me the space to grow into my confidence and find my voice - traits that now serve me well in leadership.?
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Now, I make it a point to mentor young professionals, especially women, challenging them, helping them break through to their potential, and encouraging them to be confident and learn from everyone around them. This is particularly important to me when it comes to ensuring representation for woman in underrepresented industries and roles. According to a 2023 Global Gender Gap Report, 12.4% of C-Suite roles in STEM fields are held by women (2) . It's critical to create pathways for the next generation of diverse leaders. I’m especially proud of Arcadis' Mentoring and Sponsorship programs, where we open up new networks and technical as well as soft skills learning opportunities through knowledge exchanges, helping to both shape our future and help the next generation succeed. And, I learn a lot from each of these interactions along the way.?
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Embracing Discomfort in Your Leadership Journey?
There isn’t a cheat sheet to truly lean in on discomfort, but often, being the first follower can serve as an invaluable leadership lesson. Here are a few of my own.??
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Finding Your Right Puzzle Pieces: With Accountability and Growth at the Heart?
I’ve often likened life to a puzzle. Sometimes, it feels impossible to see the bigger picture, but if you start with the pieces you have (what you know), you will eventually start building up an idea of the image you’d want to bring into focus. It's not about knowing all the answers or avoiding uncertainty - it's about embracing the unknown and building a culture of resilience, mentorship, and adaptability. But growth is not something we do in isolation. We need to hold each other accountable. If you see someone stuck, not embracing change, it’s your responsibility to call it out and encourage them to push forward - just as you should expect the same from them. That’s how we truly grow: through a culture of shared accountability and mutual support.?
Trust in your abilities, never stop learning, and be willing to help others do the same. The world is changing fast, and those who succeed will be the ones who embrace discomfort and turn it into a powerful tool for growth. My challenge to you is simple: Are you ready to embrace discomfort and build your own puzzle??
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Client-focused leader driving results
2 个月Brilliant observations - great advice. Looking in the mirror, seeing Doubt, and then telling it to take a hike is about your own resilient nature, of course, and it's also a story about the many people who helped reflect back to you their confidence, when you encountered those uncertainties. It's wonderful to read about your journey in this way as take that energy and continue to mentor and inspire others.
Diversity & Inclusion Ambassador | Board Ready on ESG | Coach & Facilitator | Mentor
2 个月Thank you Heather for sharing your insights. Love this quote (Leaders) ‘not having all the answers…(but) asking the right questions.’
Communications, Marketing & Client Development Project Manager. Diversity, Inclusion and Belonging Leader and Advocate. Experienced in creating authentic connections through storytelling and design.
2 个月This is really an excellent article, Heather! And it’s something I can relate to on a personal level, having overcome several unique medical challenges in my lifetime. Over the course of these experiences, I have often heard from others how strong I am or how much they admire my positive outlook, but the truth is: I believe we ALL have that inner strength, we often just don’t have a need to tap into it until we’re left with no other choice. Adversity by nature is hard, but the ability to overcome builds true character. Even when I don’t necessarily have control over the cards I’ve been dealt, it is my personal responsibility to play every hand to the best of my ability—for my own benefit AND those around me. Because, despite experiencing these life-altering challenges, I wouldn’t take back a single one, as they’ve each gifted me with an opportunity to learn and grow and become a better version of myself. I carry those lessons of resilience with me into my career, amongst the teams I lead, and across all areas of life. As a result, my ability to thrive in both good and bad circumstances has truly been a gift that has gotten me through so many of life’s ups and downs. Thank you so much for sharing your valuable experiences!
Environmental Team Manager (TKI), Brazil at ARCADIS
2 个月Very inspring words!!!!! So important in a ever change world!!!!! Thank you!!!!!