Embracing the Future: The Shifting Era of Data Analytics
Katelyn Mueller
Western Washington University Alumni BA Business Marketing major & Analytics minor | Tax Intern at Moss Adams
Understanding Web Analytics
The core of digital marketing - web analytics, allows us to figure out our audience, their behavior, and conversions as this invaluable resource refers to the process of understanding user interactions on different websites. Web analytics tools refer to a software design that collects, measures, and reports website activity, something that further allows digital marketers to make better decisions. This process thus helps marketers in renovating sites to optimize user experience and align with their audience on a higher level.
There are three different types of web analytics metrics that help in understanding the ‘ABC’ of website users. Acquisition-related metrics measure how users find and arrive at your website, this quantitative website traffic data aids in assessing effectiveness on marketing efforts. Behavior-related metrics measures things like page views, bounce rates, session duration, and exit rate - ultimately revealing how users are interacting with sites. These metrics can be analyzed to understand behavior patterns and how the current and previous audience has engaged within sites, creating opportunities for digital marketers to make their next decision. Conversion-related metrics are used to measure the success of a website, showing how many people desire to act once they are on your site. Conversion tracking metrics reveal information like the percentage of completed purchases from a site and the amount of money made from transactions on websites.
?Understanding web analytics is crucial for anyone who wants to improve the performance of their website. By utilizing these data-driven insights, one can optimize marketing strategies and alter decisions to improve user engagement, increase conversions, and uplift their overall online user presence.
Google's Switch from Universal Analytics to Google Analytics 4 ?
What ultimately caused the switch?Google made from the old platform, also known as Universal Analytics (UA) to Google Analytics 4 (GA4) was due to cookies. With Google’s drive in privacy regulation transition – mainly caused by recent data privacy & security requirements and laws around the world, as well as adopting advanced capabilities, it was necessary to transition that Google altered their strategies for success in "the age of projection" with GA4 as this is aimed to offer businesses and organizations a privacy-compliant solution to data tracking. As GA4 was uplifted to resolve the evolving needs of businesses and better help forecast tomorrow, its abilities are far more compressive than UA – although there has been almost a stubbornness to transition. GA4 allows users to build reports as they go, customizing their findings to showcase something that UA would never be able to compute, as well as altering the way we use detailed data to unlock insights on the horizon - in other words, GA4 has become a power tool in changing the digital world and bringing more focus towards proactive decision making.
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The Age of Precision to The Age of Projection
As we are moving into a cookie less future, the transition from “the age of precision” to “the age of projection” can be referred to as the shift in priorities and focus from data-driven details to using insights to predict what is to come. During “the age of precision” the efforts that marketers were concerned with involved the process of tracking, measuring, and understanding data with an emphasis on accuracy & detail, however with the transition to “the age of projection” marketers are faced with adapting to new features to better ‘project’ into the future by utilizing new data insights.
Within this projection, undertaking new obstacles like machine learning and predictive analytics will take us to a new level. GA4 utilizes these new technologies to take what we know from the past and plan for trends or events that may arise down the road – taking this route opens opportunities for businesses and organizations to improve their understanding of what they already know and shape it into what could be next. ?However, unlocking these insights could be a challenge for digital marketers - along with changes concerning new technologies comes more emphasis on the power that is held with data analytics & data management following the change on the horizon. On the bright side, many companies are already excelling with the use of GA4 - for example, McDonald's Hong Kong has obtained an increase of conversions through their in-app orders by 550% thus increasing revenue by 560% for the same group of "likely 7 day purchasers." With McDonald's Hong Kong implementing Google Analytics 4 properties and approach to predictive audience engagement, they were able to surpass major goals of increasing in-app food orders, better understand and plan what behaviors their audience would carry & reach the right customers they were targeting. This goes to show how the uprise of GA4 will alter and shape the new agenda that digital marketers are facing.