Embedding ownership in an organization
Bill Anderson

Embedding ownership in an organization

When I was a child selling fruit and vegetables from my parent’s garden, I learned what it meant — and felt like — to “own the business”. Ownership is the ultimate driver for total commitment, great results — and deep personal fulfillment.?

Achieving a bold ambition requires every single person of a 100,000 + people organization to feel and act like an owner.?

Ownership entails:?

  • Empowerment; having a say in one’s work and being able to make important decisions without asking permission
  • Accountability; continuously seeing things through the perspective of the mission and the enterprise, and taking responsibility for the direct consequences of one’s choices, both positive and negative?
  • Ownership also entails impact. With increasing levels of empowerment and accountability, each person in a company will have the chance to make a much greater impact

So how does it play out across a large enterprise? How do you make empowerment, accountability and impact real for people in their daily work?

Leaders must step fully into the roles of? Visionary, Architect, Catalyst and Coach.

As visionaries, leaders provide clarity and inspiration around what realizing the company vision means for their respective teams. As architects, they will enable systems and provide incentives that maximize ownership at the team and individual levels, while also monitoring and adjusting the system to ensure a relentless focus on the highest priority work. As catalysts, they will remove barriers that teams encounter, while also sparking connectivity that helps them accelerate their impact. And as coaches, they will share expertise, experience, wisdom and mentorship so that best practices are disseminated widely and preserved over time.?

Teams represent an epicenter of ownership.?

Teams must be empowered to make decisions, including approaches to work prioritization and resource utilization. There should be systems and incentives that maximize rewards and recognition for achievement of mission-critical outcomes, that roll up to the vision. Where there’s ownership, all team members feel personally invested in achieving key outcomes, which have been co-created together. Importantly, empowerment does not imply lack of constraint. In fact, all empowered teams - from startups to family households - must operate within certain limits around spending, scope, behavior, and other factors. In this way, empowerment and accountability represent foundational aspects of ownership that are inextricably linked. Empowered teams hold accountability for making enterprise-minded decisions, for being good stewards of resources, and for receiving the relevant wisdom of others around the organization that must shape sound decision making. Fundamental to this is accountability to peers, which comes with transparency.

Individuals feel accomplished and edified as a result of their work.?

Ownership isn’t just a win for the vision or the company, but it holds the key to awesome jobs. Jobs where people have a say in their work, an ability to easily move and flex to roles and work to make their greatest impact, where they feel a sense of excitement and where they can pursue work that leverages their strengths, learn new ones, grow progress and be rewarded. This starts with living a company’s operating principles – which are integral to how every individual shows up every day.? Individuals are leaders. Individuals are team members. When an individual notices the system is blocking them, or any of the above isn’t playing true, they take it up with the people around them, figure it out and don't let up.

Hi Bill, great to read your thoughts on ownership "from within", leading to empowerment and accountability. We can see this in real life how we developed vision and ownership on different levels, starting in small courageous teams and to a certain degree as a "grass roots" movement, for the cell & gene therapy strategy in Bayer, that lead to the great efforts in gene and cell therapies that we now undertake with the teams at AskBio and BlueRock. Adding one word to the discussion I suggest "courage" to take the necessary leaps. Regards, Ralph.

回复
Anne Hassler

Principal CMO Site Manager and Technical Development Team Leader

2 年

Hi Bill, what is your advise to us - individuals - to be able to foster this mindset move at our Leadership Team level(s)? How can we influence it? Have you been in this situation before and could you share your experience?

回复
DeAntony Humm

Senior Director, National Accounts

2 年

Outstanding read. I have heard leaders say ownership is about balancing empowerment and accountability which creates a false reality of it being a trade off. What I love is the notion of maximum empowerment AND accountability resulting in impact. Thank you for sharing! Great job!

回复
Inder Jaggi

CEO @Clinakos | Healthcare Data Enthusiast | Medical AI/ML | Hiring |

2 年

Makes a lot of sense. Thank you for sharing Bill Anderson

Dr. Michael Sch?tzle

Chapter Lead Data Insights and Process Excellence, Post Market Quality Diagnostics

2 年

Thanks for sharing Bill Anderson. The question I ask myself is, why did you feel a sense of ownership, accountability and empowerment when you sold the fruit and vegetables from your parent’s garden? What makes a job an "awesome job (...) where people feel a sense of excitement and where they can pursue work that leverages their strengths, learn new ones, grow progress and be rewarded?" I think it comes back to the question of meaning, and I believe meaning has many faces, not just one:? Purposeful meaning (as the service to others), eschatological meaning (toward a hopeful future), playful meaning (by getting lost in the here and now, ie flow state), dialogical meaning (by engaging with and appreciating each other), bodily and narrative meaning (by experiencing and interacting with the world, and by writing and telling your own story).? I think many of these levels were served when you were selling fruit and vegetables from your parent’s garden. Let's make our workplace this small fruit and vegetable stall.

要查看或添加评论,请登录

Bill Anderson的更多文章

  • A community commitment

    A community commitment

    If we believe that a vibrant community is a powerful determinant of people’s ability to achieve and grow at work – and…

    3 条评论
  • Goodbye Groundhog Day. Hello Growth

    Goodbye Groundhog Day. Hello Growth

    Growth - according to >50% of you - it's very important to you at work. I see it throughout life both in and out of…

    8 条评论
  • Humanizing work and busting bureaucracy

    Humanizing work and busting bureaucracy

    As part of my journey to help people thrive in large organizations like Roche, I connected with Professor Gary Hamel…

    11 条评论
  • A question of (achieving) progress

    A question of (achieving) progress

    According to the results of a study by Harvard Professor Teresa Amabile and colleagues, the strongest predictor of a…

    18 条评论
  • A legacy mindset

    A legacy mindset

    We often say that we need to invest in a new mindset if we want to achieve positive changes in our behavior. So I'm…

    18 条评论
  • Qs to expand your curiosity

    Qs to expand your curiosity

    Curiosity is a lot like a muscle: the more you use it, the more powerful it becomes. I’ve always had a voice inside…

    10 条评论
  • Recognize any of these?

    Recognize any of these?

    Incredibly talented people are too often limited by a number of factors that are endemic to large organizations. Due to…

    31 条评论
  • A moment of gratitude

    A moment of gratitude

    Some of you might know that it is my tradition to write a Thanksgiving message in November – but this year I suffered…

    8 条评论
  • Our bold ambition and our critical choice

    Our bold ambition and our critical choice

    Our ambition for this decade is sweeping: breakthroughs for Alzheimer’s and Huntington’s, cures for many cancers…

    7 条评论
  • Where the magic happens ...

    Where the magic happens ...

    I recently had a conversation with some of our leaders in the CEETRIS area - a great opportunity to connect with people…

    9 条评论

社区洞察

其他会员也浏览了