The latest Elsewhen news for October

We’ve been working on some exciting projects here at Elsewhen, and we wanted to share a few recent developments with you. From advancements in Generative UI to new insights in fintech, these updates reflect where we’re headed and what’s shaping the future of digital experiences.

From Generative AI to Generative UI

We're excited to announce our latest white paper, "From Generative AI to Generative UI". This comprehensive guide explores the evolution of AI interfaces and how Generative UI enhances user experience and productivity.?

Read the white paper.

Scaling CX Strategy at a Leading UK Neobank

Speaking of case studies, we've just released a case study detailing our work with a prominent UK neobank. Over 10 weeks, we helped define a strategic approach to growing their app experience, enabling them to serve more customers, penetrate new markets, and offer a diverse suite of products.

?Explore the case study.

The Neobank Formula: Scaling Across Products & Markets

?On neobanks, you can now watch the recording of our recent webinar where we explored:?

• CX challenges and opportunities in scaling neobanks
• Strategies from successful neobanks like Nubank and Revolut
• Balancing customer-centricity with business objectives

Watch the webinar.

Techcombank's Fintech Transformation

We've recently collaborated with Ilko Batakliev , Head of Experience Design at Vietnam's Techcombank (TCB) , to explore how Vietnam's fintech transformation is driving a new approach to banking for small merchants. This piece looks into the dynamic "household merchant" sector and how digital sophistication is reshaping the financial landscape in Southeast Asia.

Read the full article.

What else we’ve been reading

?? The Rapid Adoption of Generative AI

?? A Chatbot Is Now Cleared to Give Buy, Sell Investment Advice

?? Dutch neobank Bunq plans to nearly double its workforce ahead of UK and US expansion