Elevating Golf Course Mngmt & Customer Satisfaction | Vinpearl Golf Nam H?i An

Thrilled to receive fantastic feedback from Ms. Ha at Vinpearl Golf Nam Hoi An on our golf course management system! ???♂? It's incredibly rewarding to see our solution making a positive impact and enhancing the operations at such a prestigious venue. Thank you, Ms. Ha and Vinpearl Golf Nam Hoi An, for your partnership and valuable insights. Here's to continued success on the green! ??

How has the adoption of SMARTSOCRE impacted the overall operation and management?

Golf course management has been greatly improved. Specifically, we can monitor all groups on the course via phone, promptly detect and immediately intervene on slow-playing groups, avoiding yard congestion. This also helps reduce the number of marshals who previously had to be spread evenly to monitor groups on the field.

Can you share us some feedback from the customers who have experienced the changes brought about by our solution?

Customers are happy to use it because of its professionalism and convenience. Specifically, entering scores on the machine will provide complete information. At the end of the round, the results will be printed at the clubhouse. This absolutely avoids scoring paper from getting wet or smudging ink when encountering bad weather.

You mentioned an increase in Korean golfers visiting your course. Can you provide specific details on the growth and any notable trends?

Korean tourists are coming to Vietnam to play golf more and more, and in the future there will be more. Korean customers are very satisfied because they have used it regularly at courts in Korea, Vietnamese customers are very excited to discover and experience the new smart score technology.

How well has our solution adapted to the specific needs and nuances of your golf course?

1. Guests can experience new, convenient and professional technology.
2. Better control of the Golf Course contributes to improving service quality and saving personnel.
3. Employees receive absolute support in their work, reducing work burden.

Have you observed any improvements in the overall efficiency of day-to-day operations? Such as play time management, staff coordination, or resource allocation?

As mentioned above, we can overview the playing groups through the system installed on the phone, which helps to quickly resolve issues and minimize the number of golf operations staff on the course.

How has the training and support provided by SMARTSCORE contributed to the successful implementation and utilization of our solution?

SMARTSCORE’s staff always answer immediately and support within seconds and they provide dedicated support and guidance and always follow up to solve the problem completely.

Can you name the top 3 features of our solution and the reason for such choice?

1. Monitor play groups: limit congestion, increase customer satisfaction
2. Quickly search for groups to facilitate golf course operations.
3. print results: helps scor card not to be torn in bad weather
4. Reduce personnel on the field to save budget.

How would you describe SMARTSCORE to others and would you recommend our solution?

Of course! I always recommend it to my friends and colleagues when they need advice on standards for setting up new courts and unused old courts. It helps us assert our class and reach international level.

Contact us today to learn more about our SMARTSCORE solutions.

Links : https://www.smartscore.global/contact-us/service

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