Elevate Your Real Estate Game: Productization
Jeff Hickey
Vice President, Technology & Innovation @ GO Network ?? | Shaping the Future through Innovation, Strategy and Solution Development ?? | Thought Leadership in Action
"Innovation is born from the courage to rethink traditional models. In real estate, this can manifest itself through transforming services into products that clients can trust and rely on."
More agents and brokers are waking up to a new reality: productized services are not just a trend—they're the future.
- Consistency: Productizing services ensures a consistent client experience, building trust and reliability.
- Scalability: It enables agents to scale their operations without proportionally increasing workload.
- Profitability: Streamlined services mean lower operational costs and higher profit margins.
Why Now?? The pandemic has accelerated digital transformation, pushing the industry toward more efficient, tech-driven solutions. Followed up by the disruption resulting from the many legal and regulatory issues facing the industry, and we find the need for real transformation to be greater than ever. Those who adapt will thrive. Those who don't? They risk being left behind.
?In summary, the market is not just changing—it's transforming. Will you seize the opportunity?
In the dynamic world of real estate, staying ahead means?embracing innovation.
An Example – 3D Tours
Meet Michael, a forward-thinking real estate agent who revamped his listing strategy with Matterport Digital Twins.
Before using Matterport, Michael struggled to showcase properties effectively. He often found it challenging to convey the true ambiance and layout of homes.
After integrating 3D tours into his listings, Michael noticed a?50% increase?in engagement. Potential buyers could explore properties virtually, leading to faster decision-making and higher satisfaction.
His secret? Embracing technology that bridges the gap between physical and virtual experiences.
"So, how do we start?" ??
What Is Productizing?
Productizing involves taking a service you offer and transforming it into a clear, repeatable product. This shift promises alternative income streams and makes your business scalable, efficient, and more appealing to clients.
Benefits
- Consistency:?Generate reliable income by offering standardized packages.
- Efficiency:?Streamline your processes, saving time and resources.
- Scalability:?Easily replicate and expand successful offerings
Package Your Expertise
Transform your unique skills into ready-to-buy packages. Start by identifying your most valuable services. Bundle them into tiered offerings, such as a basic package for first-time buyers and a premium one for investors.
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- Identify Your Core Services:?List out all the services you currently provide.
- Bundle Them Up:?Combine complementary services into cohesive packages.
- Set Clear Pricing:?Create transparent pricing tiers for each package.
Automate Your Processes
Save time with automation tools. Software can handle repetitive tasks like scheduling showings or sending follow-up emails. Automation not only boosts efficiency but also ensures a consistent client experience.
Leverage Testimonials
Turn satisfied clients into your best marketers. Ask for testimonials and feature them prominently on your website and social media. Real stories build trust and generate referrals.
Common Pitfalls
- Overcomplicating Packages:?Keep it simple and straightforward.
- Ignoring Client Feedback:?Constantly refine based on what clients value.
- Neglecting Marketing:?Actively promote your new productized services.
“The real estate landscape is evolving rapidly. Productizing services is no longer a novelty but a necessity for staying competitive. Agents and brokers who can standardize and package their expertise into clear, deliverable products will enhance client satisfaction, streamline their operations, and increase profitability.â€
In Summary
- Start Small: Focus on one or two services that you can standardize easily. Test the waters and gather feedback.
- Leverage Technology: Use prop-tech tools to automate and streamline your productized services, making them more efficient and scalable.
- Market Effectively: Clearly communicate the benefits and features of your productized services to potential clients. Use social media, email campaigns, and your website to spread the word.
Benefits
- Enhanced Transparency:? Clients will have a clearer understanding of what they are paying for.
- Boost Efficiency:? Standardized offerings reduce the time spent customizing each client's services.
- Increase Client Trust:? Clear deliverables build confidence and trust, leading to repeat business and referrals.
?
“The real estate landscape is evolving rapidly. Productizing services is no longer a novelty but a necessity for staying competitive. Agents and brokers who can standardize and package their expertise into clear, deliverable products will enhance client satisfaction, streamline their operations, and increase profitability.â€
Resources:
Matterport: https://matterport.com/industries/real-estate