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ClientSuccess Scales Onboarding and Reduces Time to Value with AirDeck
ClientSuccess, a platform that helps SaaS companies manage their customer base, leveraged AirDeck to revolutionize its customer onboarding process.
Kristi Faltorusso, Chief Customer Officer at ClientSuccess, highlighted the benefits of using AirDeck to improve the customer experience. AirDeck helped ClientSuccess achieve five critical value drivers:
The partnership kickoff meeting, onboarding follow-up one-pagers, and onboarding audit are some areas where Kristi leveraged AirDeck to facilitate a change in the customer experience. Read the full case study to learn how ClientSuccess uses AirDeck to improve its onboarding program.
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Jack Phan appointed AirDeck CEO
The AirDeck Board appointed Jack Phan as CEO in April. Jack served as AirDeck’s former CMO, Head of Product & Customer Success for the past 2.5 years.
“I believe that our success is directly tied to the success of our customers and partners, and I am excited about the opportunities ahead of us. Thank you for your continued trust in AirDeck, and I look forward to working with you to achieve our shared goals,” shared Jack.
6 AirDeck Value Drivers To Help You Get Your CFO’s Stamp Of Approval
Getting your CFO's approval is no easy feat, especially in today's economic climate. But fear not! Our blog reveals six value drivers to help you secure that sought-after stamp of approval for AirDeck. Discover how to scale, save time, enhance collaboration, and drive success across your organization.?
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