Elevate Your Business with Tailored SOPs

Welcome to the ROT Newsletter by IAS

Learn how to get a higher return on your trust!

Thank you for reading this newsletter; each month, you will be exposed to opportunities and education that will increase your ability to get the “Return On Trust” you invest in your business and employees.

At IAS, we believe that by increasing trust, we will achieve our mission of reducing the number of small businesses that fail by 1%. Please join us on that mission by building trust.?

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A GreenBites Story

I want to share a story as old as time. It is a story of frustration, confusion, pain, and salvation. Now gather around, get a snack and friend, sit back and enjoy.

In the vibrant neighborhood of Beachview, "GreenBites Cafe" stood as a cozy haven for coffee enthusiasts and health-conscious foodies. As lines grew longer and the kitchen buzzed with activity, it became clear to Alex, the cafe owner, that a structured approach was needed to maintain quality and customer satisfaction. With 20 employees to manage, he embarked on a journey to create Standard Operating Procedures (SOPs).

One evening, as Alex sat at his desk, poring over spreadsheets and scribbling notes, he realized that writing SOPs required a unique skill set. "We're good at making coffee and serving food, but creating comprehensive procedures? That's a different story," he muttered. Recognizing the challenge, he decided to seek outside help.

After much research, Alex stumbled upon "IAS Business Coaching & Consulting," a consultancy specializing in Operation for small businesses. The following day, he eagerly dialed their number. Their conversation was enlightening, with the consultant, Doogie, explaining how their collaborative approach would make SOP development a breeze.

As the weeks went by, Doogie immersed himself in the world of GreenBites Cafe. He spent time observing the kitchen dynamics, chatting with baristas, and delving into the intricacies of each process. Alex and his team were relieved to have an expert take the reins, knowing that their operational expertise was in safe hands.

Doogie’s collaborative approach involved constant communication. He interviewed employees, ensuring that their insights were integrated into the SOPs. Alex was surprised at the gems of wisdom that surfaced during these discussions, highlighting the practical nuances that only those on the front lines would know.

With a wealth of information at his disposal, Doogie started teaching “how to craft SOPs” to Alex. He carefully wove together detailed step-by-step instructions, employee insights, and industry best practices. The language was simple yet precise, designed to be easily understood by experienced staff and newcomers. He used a combination of videos and old-school pen and paper to build the right set of SOPs.

Doogie’s drafts were shared with the GreenBites team, sparking lively discussions. Employees felt a renewed sense of ownership over their processes, suggesting improvements that further enhanced the SOPs. Alex marveled at how outsourcing had not only eased the burden but had also strengthened their internal collaboration.

As the final SOPs took shape, Doogie conducted a comprehensive training session. He emphasized the importance of consistency and how the SOPs would serve as a reliable guide in times of uncertainty. The team embraced this new approach, recognizing that their expertise was now fortified with structured procedures.

Months later, GreenBites Cafe hummed with newfound efficiency. Orders flowed seamlessly through the kitchen, and customers enjoyed a consistent experience. Alex realized that outsourcing SOP creation had not only streamlined their operations but had also invigorated their team's morale.

And so, in the heart of Beachview, GreenBites Cafe became a testament to the power of collaboration. Through Doogie’s expertise and the collective efforts of the cafe's team, they navigated the challenges of SOP creation and emerged stronger than before. As they continued to delight customers, one cup of coffee and a nourishing meal at a time, they knew their journey toward operational excellence was an ongoing adventure.

Contact IAS Business Coaching & Consulting today to embark on your journey toward operational excellence. Together, we'll craft SOPs that are the cornerstone of your success. Your business deserves nothing less.

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This story is a narrative that emphasizes the importance of professional assistance. The examples are based on real customer experiences, and the industry and people are chosen to relate to a larger audience.

Upcoming Networking & Learning Opportunities

August Events

• Free Group Coaching Program: Solutionist Circle Every other Thursday from 12 pm-1 pm.

This invite-only peer-to-peer business group focuses on helping business owners work through the challenges you can't discuss with your team or family. Are you interested in finding out more?

Please feel free to connect or email me with the title Solutionist Circle, and I will get more information.

• Jewish Business Network:?Happy Hour August 23rd from 5:30 pm-7:30 pm

If you want to trust your business?

• To operate without you.
• Take the vacation without fear of it all falling apart
• To not have to pull all the levers and push all the buttons to make your business work
• To have employees that care about solving problems and not creating them?

Then schedule a free discovery call to see if the ROT Process is right for your business

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