Elevate Patient Support with our Operations AI Agent

Providertech's unparalleled operations AI agent is unlike anything you've experienced. It excels in streamlining daily operations and assists medical practices by handling a wide range of administrative operations like:

• Scheduling appointments
• Fostering?engagement through addressing patient questions
• Closing gaps in care through education

Listen to a real call to hear what our AI agent can do. Find out?how easy it is to reschedule an appointment, what to bring, and where to park.

Try Providertech’s voice-enabled conversational AI agent platform for yourself. Start your interactive demo with?ABC Healthcare Services.

Unlock revenue opportunities, transform patient communication and alleviate routine workflows with Providertech.?

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This Week's Feature

Responsible AI for Patient Support: Enhancing Healthcare Quality

A recent Becker’s Healthcare?survey?among healthcare leaders points to AI’s popularity in the industry:

• Five out of 10 survey participants on average indicated their patients are using AI-based tools for patient engagement.
• Nearly two-thirds said their organizations have experienced greater patient satisfaction. Half have seen higher levels of staff satisfaction, and nearly half have seen increased revenue.
• More than half of survey respondents said they plan to begin applying AI to patient engagement communications.?

Yes, the adoption of AI certainly has the potential to transform the healthcare industry.?However, the importance of ethical and responsible AI in healthcare cannot be overstated as it is essential for ensuring patient safety, equity and trust.

Read on to learn what responsible AI is,?three primary ways it's enhancing patient support, and how you can learn more about Providertech's conversational AI solution.

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In Case You Missed It

Exciting news — Providertech is now SOC 2 certified!

With the support of Nat Larson and the Thoropass team, we aced stringent AICPI testing standards to demonstrate that Providertech has airtight internal security controls. We appreciate our guides in documenting our commitment to utmost compliance and security.

Are you looking for a healthcare conversational AI that you can trust to ease your workload and grow your revenue? We can help.

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Conversational AI: Minimizing Administrative Tasks to Enhance?Doctor-Patient Relationship

Doctors work an average of?51 hours per week, with almost half their work day spent on administrative work.?Only?27 percent?is spent on direct clinical care.?It's no wonder that many are experiencing burnout.?

These time constraints physicians encounter directly impact trust, a central component of the doctor-patient relationship. Most patients trust physicians to act in their best interest, but roughly?30 percent of patients?say they?lost trust in the healthcare system during the COVID-19 pandemic.?

But there's good news — although conversational AI technology can never replace physicians, it provides a lot of value to them by enabling patients to handle non-clinical tasks, such as answering commonly asked questions, automating clinical outreach, scheduling appointments and making payments. That gives doctors more time for direct patient care, a win-win for the physician-patient relationship.?

But what exactly is conversational AI and how can it help bolster greater?patient experience by answering every call, every single time??Read on to find out.

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Achieving?TCPA Compliance With Conversational AI

Conversational AI helps prevent unsolicited sales calls by ensuring communications comply with the TCPA and the National Do Not Call Registry. Adopting conversational?AI helps practices mitigate compliance risks.

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Conversational AI vs. Live Staff: Combining for Optimal Engagement

Improving patient engagement should be an operational goal for every practice. Find out how you can combine the power of conversational AI with live staff to optimize patient engagement at your practice.

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