eLearnPOSH: Simplifying POSH Compliance for Internal Committees

India’s growing ambition to become a $5 trillion economy by 2030 is closely tied to its ability to improve women's participation in the workforce, currently at just 32%. One significant obstacle is workplace sexual harassment, which discourages many women from entering or staying in the labor force. Recognizing this issue, the Indian government enacted the POSH (Prevention of Sexual Harassment) law, requiring all organizations to set up an Internal Committee (IC) to handle sexual harassment complaints. However, the complexities of the law and the responsibilities of IC members demand more than a one-time training session. This is where eLearnPOSH steps in, providing an annual subscription-based solution that equips IC members with the knowledge, tools, and ongoing support necessary to navigate the legal landscape and ensure compliance.

About eLearnPOSH and the Market

eLearnPOSH, a product of Succeed Technologies, operates in the eLearning and compliance training market, particularly focused on POSH compliance. Our target audience includes organizations across various industries that are legally obligated to comply with the POSH Act by establishing Internal Committees to investigate and resolve sexual harassment complaints. We serve over 500 organizations and have trained more than 2,000 IC members as of 2024. With our unique, subscription-based training program, we aim to fill the critical gap in POSH training by offering comprehensive, ongoing education and support that goes beyond the usual “check-the-box” compliance activities.

Key Challenges and Current Approaches

The POSH law is complex, with various legal nuances involving natural justice principles, inquiry procedures, conciliation, interim relief, report drafting, and annual reporting. Training Internal Committee members on these procedures is no small feat. Traditional approaches, such as one-day workshops or webinars, while useful in ticking off compliance checklists, fall short in terms of long-term effectiveness. IC members often forget critical legal information within days or weeks of training. Moreover, these short sessions do not provide adequate reference materials or continuous support, leaving IC members unequipped to handle real-world cases confidently.

The Key Challenges:

1. Superficial Compliance: One-day webinars or workshops only meet basic legal requirements but fail to equip IC members with the necessary depth of knowledge to handle sensitive cases effectively.
2. Information Retention: IC members often forget complex legal procedures soon after training, lacking access to continuous learning or resources.
3. Lack of Ongoing Support: There’s an absence of post-training support, leaving IC members without expert advice or materials to consult when complex cases arise.
4. Absence of Practical Tools: IC members struggle without tools for drafting policies, managing complaints, or conducting inquiries, making compliance cumbersome and error-prone.

eLearnPOSH’s Comprehensive Solution

eLearnPOSH addresses these challenges with its POSH for IC Members Annual Subscription Program, which offers an all-in-one solution that combines on-demand eLearning, live webinars, reference materials, and productivity tools. This program provides IC members with the ongoing education and resources they need to handle cases effectively while ensuring compliance.

Key Features of eLearnPOSH's Solution:

1. On-Demand eLearning: IC members have access to training at their convenience, with specialized modules covering every aspect of POSH compliance—from setting up the committee to drafting inquiry reports and filing annual reports.
2. Live Webinars: Quarterly live webinars, conducted by legal experts and POSH specialists, provide IC members with the latest updates and legal insights. If participants miss a session, they can access it later through our extensive webinar library.
3. Template Library: This includes every POSH-related template, from Board Resolutions and Non-Disclosure Agreements (NDAs) to External Member Contracts and Annual Report Templates, making documentation easy.
4. Complaints Management System: Our state-of-the-art system allows IC members to manage complaints efficiently, offering guidance through every step of the inquiry process, documentation support, and easy report generation.
5. Knowledge Base: A rich collection of laws, case judgments, FAQs, and procedures is readily available, ensuring IC members have quick access to the information they need.
6. POSH Internal Audit Tool: This tool helps organizations track compliance with evidence-based documentation and reporting.
7. Ask an Expert: IC members can connect with POSH experts via chat or call for instant guidance on any legal or procedural query.
8. Policy Drafting Tool: This interactive tool enables organizations to draft customized POSH policies effortlessly by answering a few questions.
9. Posters Library: Hundreds of POSH awareness posters in multiple languages are available for online and offline use.
10. District Officer Contact Information: IC members can quickly find contact details for District Officers to streamline the annual report filing process.

Sales, Marketing, and Client Engagement

eLearnPOSH stands out in the market due to its innovative approach to POSH compliance. Rather than treating training as a one-time event, we focus on ongoing client engagement and continuous learning. Our marketing strategy emphasizes the value of subscription-based training, which allows organizations to maintain compliance year-round. This approach has been well-received, especially by organizations looking for long-term, cost-effective solutions to POSH compliance.

We also provide value-for-money by offering a full suite of tools, resources, and expert support at a fraction of the cost of hiring external consultants or conducting repeated workshops. The return on investment is substantial, as organizations can ensure compliance, avoid legal penalties, and improve workplace safety, thereby boosting employee morale and productivity.

Business Impact and Client Success

The impact of eLearnPOSH's solution on clients has been significant. By offering continuous learning and support, we have helped organizations reduce errors in case-handling procedures, improve compliance accuracy, and foster a safer workplace environment for women. The subscription program has also reduced the administrative burden on HR teams and IC members, thanks to tools like the Complaints Management System and POSH Internal Audit Tool.

Key Performance Metrics:

• Client Growth: Our client base has grown by over 500% in the past year, indicating a high demand for our innovative solution.
• User Engagement: Over 2,000 IC members trained in 2024 alone, with consistently high engagement levels in live webinars and eLearning modules.
• Client Satisfaction: Feedback from our clients indicates a significant reduction in errors related to case handling, with many organizations reporting improved confidence among their IC members in navigating POSH procedures.

Achievements

Over the past 12 months, eLearnPOSH has made significant strides in establishing itself as a leader in the POSH compliance space. Our comprehensive IC training program is unparalleled in the market, both in terms of content depth and the range of tools we provide:

• Innovative Training Solutions: Our blend of eLearning, live webinars, and practical tools provides a holistic approach to IC training, unlike any other solution in the market.
• Impact on Client Success: Our program has had a measurable impact on our clients' compliance efforts, reducing legal risks and improving workplace safety.
• Client Growth and Engagement: Our rapid growth and high levels of client satisfaction are testaments to the value we deliver.

Conclusion

eLearnPOSH offers a transformative approach to POSH compliance, providing organizations with the tools and knowledge needed to ensure workplace safety and legal adherence. Our POSH for IC Members Annual Subscription Program is designed to simplify the complexities of sexual harassment law and empower IC members to handle their responsibilities with confidence and competence. As we continue to innovate and grow, we believe that eLearnPOSH is poised to become the go-to solution for POSH compliance in India.