Effective Task Identification: How to Outsource the Right Tasks
Winston Dalida
Founder at TaskPocket | Elevating Business Growth through Strategic Digital Media and Administrative Support | Podcast Production Partner for B2B Leaders
In my entrepreneurial journey, one of the critical lessons I’ve learned is the importance of effective task identification, especially when it comes to outsourcing. I remember being overwhelmed by my to-do list, filled with a mix of high-level strategic plans and minor tasks, all appearing equally urgent and important. My struggle to identify, categorize, and prioritize tasks was negatively affecting my delegation efforts and, consequently, my outsourcing strategy.
In this blog post, you’ll explore some of the lessons I learned along the way and a practical approach to task identification, ensuring you get the most out of your outsourcing efforts.
What is a Task?
This question might sound basic. Of course, we know what a task is, right? But to make effective delegation decisions, we need to dig deeper.
In the context of business operations, a task can be considered the smallest unit of work responsibility — similar to a cell, the most basic unit of life.
A project or a business operation is comprised of numerous tasks, each contributing to the larger goal. The quality of task identification can significantly impact the efficiency of delegation and, by extension, the success of outsourcing.
Finding the Right Level of Detail
Tasks can range from high-level directives like “implement content marketing strategy” to granular action items like “email Jim about the report”. Each seems like a standalone task, but the variance in their scope and complexity is vast.
Tasks, I realized, exist on a spectrum:
1. High-level/Overview
These tasks provide a general understanding of a subject, focusing on main ideas or key points. They can be more closely identified as projects rather than tasks. (Example: Launch a new online course.)
2. Moderate-level
These tasks offer a balanced mix of general and specific details, involving subtopics or main components without getting too technical. (Example: Record video lectures for the course.)
3. Detailed/In-depth
These tasks dive deeper into the subject, exploring specific components, features, or relationships. (Example: Write the script for Lecture 1.)
4. Very granular/Minute detail
These tasks delve into the most intricate details, specifications, and technicalities. (Example: Research the topic for Lecture 1’s script.)
Striking the right balance between high-level and detailed tasks is key. Being strategic means understanding and aligning all levels of task granularity, ensuring no detail is too small to be overlooked, and no strategy is too high-level to be left unimplemented.
Here’s a tool that might be useful: the?Work Breakdown Structure (WBS). https://www.workbreakdownstructure.com
The WBS is a hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables. It organizes and defines the total scope of the project, and represents the work specified in the current approved project scope statement.
Using a WBS allows you to take a high-level project (like “Launch a new online course.”) and break it down into manageable chunks. These chunks can then be delegated effectively to your team, making the overall project more manageable. You might find this tool incredibly useful in your own work, particularly when dealing with large or complex projects.
Remember, it’s important not to get too caught up in the minute details when identifying tasks for delegation. Focus on detailing tasks to a level that makes sense for effective execution and management but avoid an unnecessary level of granularity that could lead to micromanagement. The WBS tool can help guide you in finding that right balance.
Making Sense of Chaos: Categorizing Tasks
With the nature and granularity of tasks understood, the next hurdle I faced was organizing them. I discovered two useful methods:
1. By Department
This traditional approach divides tasks among functional units like marketing, sales, operations, etc.
2. By Project
This approach, grouping tasks based on specific projects or initiatives, resonated more with me. It was flexible, dynamic, and more in tune with my ever-evolving entrepreneurial responsibilities.
Let’s take the following tasks:
Categorizing by department, these tasks would fall under:
Categorizing by project,?these tasks might be part of:
Both methods have their merits. The choice ultimately depends on your unique business needs and strategic priorities.
Of course, there are other ways to categorize tasks. One popular and classic management tool that you can consider is the Eisenhower Matrix.
You can learn more about the?Eisenhower Matrix?here: https://www.eisenhower.me/eisenhower-matrix/
Just remember, the key to effective task categorization is flexibility. Your categories should adapt to your evolving business needs, helping you manage your tasks more efficiently. Can you think of some categories that would work well in your own business environment?
Why Effective Task Identification Matters
Ultimately, effective task identification is not just about breaking down work into manageable chunks. It’s about building a framework that enables you to streamline delegation, enhance productivity, and make outsourcing a success.
Identifying the right tasks to outsource can help you:
Do these benefits resonate with you? While this process can be time-consuming, its long-term benefits are well worth the investment.
Conclusion: Implications and Putting It All into Practice
From a vendor’s perspective, I have found that a balanced approach to task identification works best. Clients who provide tasks that are moderately detailed and clearly defined allow us the room to utilize workflows that are comfortable and effective for us.
While overly granular tasks simplify the work for us, they can actually help lower your outsourcing costs. That’s because we can follow your precise instructions without needing to invest time in devising our own strategies or solutions. However, this approach does require you, as a client, to invest the time and effort in breaking down each task to a granular level.
Alternatively, if the tasks are less detailed, we are granted the creative freedom to figure out how to achieve your goals. While this might come with slightly higher costs due to the added creativity and problem-solving we bring to the table, it can actually save you a significant amount of time and effort. Plus, it can add more value as we utilize our expertise to craft optimal solutions.
The key point to remember is that the strategic direction should always come from you, whether the tasks are detailed or not. So, when choosing your level of task detail, consider not just your budget, but also the time you can save and the additional value you can gain from our expertise. In the end, both approaches have their advantages, and the best choice depends on your specific needs and circumstances.
As for categorizing tasks, there’s no wrong method, but consistency is key. Trying to fit your tasks into too many categories can lead to confusion and tasks falling through the cracks. Personally, I organize tasks by client, project, and then frequency. I’ve found using?“do”?dates instead of?“due”dates keeps my team proactive and prevents last-minute rushes.
Now, how can you translate these insights into concrete, actionable steps? Here’s a simple five-step approach:
1. Undertake a Task Audit
List all your tasks, from strategic goals to operational details.
2. Classify Your Tasks
Organize your tasks into meaningful categories — by project, department, urgency, frequency, or stakeholder.
3. Prioritize Your Tasks
Once categorized, assign a level of priority to each task using a system that works for you.
4. Review and Refine
Regularly review and update your task list to keep it in sync with your evolving business needs.
5. Consider Outsourcing
Think about delegating tasks that are essential but not a part of your core business, or tasks that are repetitive and time-consuming.
While it might seem like a lot of work initially, once you get into the rhythm of it, you’ll find your business operations becoming more efficient. You’ll reduce the risk of tasks falling through the cracks and have a clear vision of where to direct your efforts.
Remember, the ultimate goal is not just to do things right, but to do the right things.?Effective task management is a means to free up your time and energy to focus on what you do best — driving your business forward, innovating, and creating value.
By mastering the art of effective task identification, categorization, and prioritization, you’re investing in your business’s growth and your personal success. Your future self will thank you.
As a next step, why not consider outsourcing some of your tasks to us at TaskPocket? Our team is equipped with the skills and experience to handle a variety of tasks, allowing you to focus on your core business. We’d be happy to help you on this journey to improve efficiency and productivity in your operations.
Remember, delegation is not about losing control, it’s about choosing where to direct your energy for maximum impact. So let’s get started!?Contact us today at TaskPocket?and discover how our team can support your business’s growth.
You’ve done the hard work of identifying, categorizing, and prioritizing your tasks. Now, it’s time to take the next step in your business’s evolution. We look forward to helping you on this journey!