Effective Communication: Showcasing Problem-Solving Skills in the Workplace
Kathy James
Learning Development Program Manager | Technical Trainer | Business Systems Analyst | Instructional Designer | TEDx Speaker | Memoir Author
Do you find yourself drowning in emails or stuck in meetings just to plan more meetings? If so, you're not alone. It’s a frustrating cycle that many of us face daily.?
Maybe you've thought, “Isn't this my manager's or project manager's job?” Perhaps you've voiced your concerns before, only to see nothing change. It's enough to make anyone feel like they're shouting into the void.?
But there's a saying I love:
"Never try to solve all the problems at once, make them line up for you one by one." Richard Sloma
It's a reminder that tackling overwhelming challenges starts with taking small, manageable steps within your control.?
Start by modeling the behavior you want to see. Show that you follow current communication protocols, innovate where necessary, and use communication channels effectively. Gain trust by leading by example.?
Another wise saying goes,
"There’s no use in talking about the problem unless you talk about the solution." - Betty Williams
In other words... Don't just talk about it, be about it. But seriously, once you've built trust with your team and superiors, you'll have a solid foundation to propose a solution.?
Starting the Conversation
Change starts with YOU! If you're not leading the team, suggest creating a communications plan to streamline workflows and ensure everyone stays informed. Offer to facilitate this discussion in your next team meeting or planning session to show initiative.?
When approaching your manager or project lead, keep it simple and direct. For example:
"Hi [Manager], I've noticed that we often rely heavily on email for communication, which can sometimes be overwhelming and lead to missed information. I believe creating a communications plan could enhance our efficiency and ensure everyone stays well-informed. I've found a helpful template that might be useful if you're interested.”?
Understanding the Benefits:
For Managers:?
For Team Members:?
Cultivating Workplace Resilience
Implementing a structured communication plan isn’t just about reducing email overload or streamlining processes—it’s also a powerful strategy for cultivating resilience within your team and organization. By enhancing communication practices, you lay the groundwork for a workplace environment that supports and strengthens resilience.?
Closing
Email overload affects us all, but the solution begins with demonstrating better communication practices. Earn trust by showing your team a more efficient way to communicate. Use that trust to propose a communication plan and, if bold, offer to lead its implementation. ?
Request a Copy
To request a copy of the communications planning templates that I use, type “emailoverload” in the comments or message me directly. I’m here to support you however I can.?
About Kathy James
A dynamic professional with a passion for empowering individuals and businesses to thrive in the face of challenges. With a rich background in corporate operations, learning and development, and project management, Kathy brings years of hands-on experience in streamlining processes, optimizing workflows, and driving efficiency in diverse business environments.?
As a resilience speaker and author, Kathy is dedicated to helping others unlock their full potential and achieve their goals. With a blend of expertise, passion, and a genuine desire to make a difference, Kathy is committed to guiding individuals and organizations towards greater resilience, growth, and success.
Empower Your Team
Are you ready to empower your team with the inspiration and tools they need to overcome obstacles and thrive in the face of adversity? Let's embark on a journey of resilience together. Together, we'll unlock the potential within your team to face challenges head-on and emerge stronger than ever before. Let's connect over a virtual cup of coffee.?
Well said. It's so important to break it down to manageable steps when we feel overwhelmed.