Edition 35 - Are Your Security Systems Truly Up To Standard?
Peter Houlis BA(Hons) CSyP, FSyl, CTSP
Chartered Security Professional ★ Award Winning Security System Designer ★ Top 10 Security Influencer and Thought Leader
Are Your Security Systems Truly Up To Standard?
Or are you paying for a false sense of security?
Electronic security is not an option—it's a necessary pillar in any worthwhile security strategy. From startups to global corporations, dependable security systems safeguard assets, data, and people from an ever-evolving threat landscape. However, the effectiveness of these systems depends significantly on the installers' skills and competence.
Surprisingly, anyone can start a security systems business, and there are no legal requirements for installers of electronic security systems to have formal qualifications.??
So, in a largely unregulated industry, how do you separate the reliable providers from the rest?
The answer to navigating this uncertainty is third-party certification. It's an independent seal of approval that ensures your security investment is truly protecting you, providing you with the peace of mind you need in today's ever-evolving threat landscape.
The Risks of an Unregulated Industry
The UK security systems sector plays a critical role. However, unlike the security guarding sector, which requires licenses from the Security Industry Authority (SIA), the systems sector has no such regulations. This lack of oversight allows unqualified individuals to start businesses and install security systems, creating significant risks. According to SME Capitol (2023) approximately 11,500 companies operate in the UK security and installation sector, many of which do so without proper accountability. As a result, there is no guarantee of quality or compliance with British and European standards.
The Complexity of Modern Security Systems
Security technology has evolved rapidly. AI-driven analytics, IoT integration, and networked systems create more intelligent, responsive security solutions. But innovation brings complexity. Advanced systems expand capabilities but also introduce new challenges, demanding more outstanding professional expertise in security design and engineering.
Why Third-Party Certification Matters
Not all security providers are equal. Some deliver exceptional solutions, while others cut corners. Certification is the key that separates the best from the rest. It's more than an independent audit; it's a sign of proven quality and professional competence. In today's competitive landscape, certification is vital for boosting customer trust, reassuring insurers, and gaining a competitive edge.
The Problem with Self-Regulation
Since certification isn't mandatory, many providers skip it. Not submitting to independent oversight creates a divided market—on one side, certified companies uphold industry standards; on the other, unregulated installers operate unchecked.
An uncertified provider could leave your business vulnerable to system failures, insurance issues, and legal risks. More importantly, it could compromise the safety of your people and assets. Would you trust an untested fire alarm? Your security system should be no different. If a system fails, the consequences can be severe—financial loss, reputational damage, or even physical harm. Certification helps eliminate these risks, offering peace of mind and regulatory assurance.
How SSAIB and NSI Certification Work
The leading security certification bodies in the UK, the National Security Inspectorate (NSI) and the Security Systems and Alarms Inspection Board (SSAIB), are accredited by the United Kingdom Accreditation Service (UKAS). UKAS is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, and inspection services.
Both NSI and SSAIB conduct rigorous audits of security providers, ensuring that they meet the highest industry standards. Together, these inspectorates regulate just over 4,000 security system businesses. Approximately 2,000 are registered with NSI, while slightly more than 2,000 undergo SSAIB audits.
Both NSI and SSAIB enforce strict compliance criteria, including:
The SSAIB, in particular, I know, offers an attractive option for startups and smaller firms. It provides a practical, business-friendly path to certification while maintaining high industry standards. For these companies, SSAIB certification can be a game-changer, helping them gain credibility and compete with established players. It's not just a badge of honor-it's a business asset that builds trust, ensures compliance, and helps distinguish quality providers from those who cut corners.
I know as a board member the SSAIB focuses on technical audits and carries out the following checks:
NSI follows a similar rigorous approach.
It's also worth noting that the Electrical Contractors Association operates a security systems section under the Fire and Security Association.
Why Certification Matters for Security Providers
Certification isn't just a badge of honour—it's a business asset. It builds trust, ensures compliance, and helps distinguish quality providers from those who cut corners.
Many insurers and corporate clients now require certification before awarding contracts. SSAIB certification, in particular, is a game-changer for new security firms seeking credibility. It signals professionalism, competence, and adherence to industry best practices.
Certification also impacts police response. The National Police Chiefs' Council (NPCC) only recognises alarm systems installed by NSI or SSAIB-approved companies. This means that without certification, law enforcement may ignore a security provider's alarms. Therefore, certification not only ensures the quality of your security system but also influences the response of law enforcement in case of an incident.
Choosing the Right Security Provider
When selecting a security company, ask:
Your security system is only as strong as its weakest link. A certified provider ensures your security is professionally designed, implemented, and maintained to accepted standards—underpinned by independent scrutiny. If issues arise, the certification body has your back.
The Business Case for Certification
Beyond security, certified systems offer real business advantages. They reduce false alarms, improve reliability, enhance operational efficiency, and help meet insurance requirements.
For business leaders and security managers, the choice is clear. A certified provider offers peace of mind, regulatory compliance, and a robust defence for your business.
Don't Compromise on Certification
When reviewing your security provider, demand proof of accreditation. Transparency is key. If you're planning new installations, prioritise SSAIB or NSI-certified providers.
Now is the time to take control of your security strategy. Ask your provider: "Are you SSAIB or NSI certified?" If not, consider alternatives.
Certified providers stand out in a crowded market. They gain client trust, meet insurance requirements, and qualify for police response—an essential factor for any organisations security.
Invest in certified security. Protect your assets, data, and people with confidence.
Note: The Security Thoughts on Thursday articles are intended to stimulate free thinking and should not be considered consultancy or definitive advice. Join the conversation on security best practices. Please share your thoughts on certification and its impact. Let's raise the industry standard together. Your insights and experiences are valuable contributions to the industry's collective knowledge.
Content assistance provided by OpenAI's ChatGPT
Follow Security Thoughts on Thursday for insights into security technology and trends. Stay informed. Stay secure. Choose certified, choose excellence.