Edition #28 is here! See what to expect from our Retail keynote, read our latest blog and catch up with this week's Strategy for Breakfast!

What's Inside:

• [Watch] Catch up with our upcoming Retail Keynote
• [Read] Read our latest blog: Where Does the Human Sit in a Modern Supply Chain
• [Watch] What truly differentiates a company in the world of CX?
• [Listen] New episode of Strategy for Breakfast

1. Catch up with Rebecca Solomon's conversation with Dominick Miserandino

Rebecca Solomon sat down with Dominick Miserandino , CEO of RetailWire and Chief Commercial Officer of the Retail AI Council , to discuss the biggest challenges reshaping the retail landscape today.

He also shared a preview of his upcoming workshop at the Retail Insight Summit this March: Unlocking Team Potential: Strategies for Low Turnover & High Performance. In this session, Dominick will dive into his leadership journey, emphasizing the power of empathy and empowerment in building high-performing teams.

2. Read our latest blog: Where Does the Human Sit in a Modern Supply Chain

As technology continues to transform supply chains, one thing remains constant: the human element. People are the driving force behind every successful supply chain—but as these networks expand and evolve, where does the human factor fit in?

From breaking down silos to building a people-first culture, our latest blog explores how industry leaders at our recent Supply Chain Insight Summit are prioritizing the human side of supply chain management.

Read the full article here - https://shorturl.at/o2TmN

Don't forget to register for your place at our upcoming Supply Chain Summit in Chicago - https://shorturl.at/2jFQz

3. CX - What truly differentiates a company?

According to Daniel Hulme , Chief AI Officer at WPP , technology alone isn’t the key differentiator—it’s how you harness its power that truly matters.

Here are three factors that make the difference:

1. Leadership – Without leaders who understand and embrace AI’s potential, success remains out of reach.

2. Data – The foundation of intelligent AI. Companies that maximize their data gain a competitive advantage.

3. Talent – The ultimate game-changer. Attracting, nurturing, and empowering AI talent fuels real innovation.

Is your company standing out from the competition? Join the conversation at our upcoming CX Innovation Summit: https://lnkd.in/eaJZfYEK

4. The latest Strategy for Breakfast is here!

AI is advancing at lightning speed, and DeepSeek is the latest model making waves. But is it a game-changer in efficiency—or a hidden security threat?

In this episode of Strategy for Breakfast, Amanda Brilhante and FBI Strategic Engagement Advisor Rob Petrosino explore:

• Shadow AI – How employees use AI under the radar
• DeepSeek’s impact – National security risks & hidden dangers
• Innovation vs. security – Preventing AI "model drift" & why human oversight matters

Don’t miss this critical conversation - https://lnkd.in/exhEAd2G

Want more insights from Rob? Catch his closing keynote at our upcoming AI Innovation Summit - https://lnkd.in/e7ZBs2Jw

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