Edit your Business Hours on Google Business Profile

By: Elizabeth Rule, SterlingSky.ca

One of the most common things business owners wonder about is how to edit their business hours on their Google Business Profile (GBP), formerly Google My Business. This guide will tell you how to do that and highlight some other features of business hours you may not have known about.

First, understand there are different types of business hours you can set for your business. The first one you’re going to want to set is your main business hours. These are the hours you are operational and are either welcoming customers to your business location or conducting business for customers at their location.

To set your main hours on GBP follow these steps:

• Go to your Google Business Profile dashboard.
• Click Edit Profile.

• Scroll down until you see “Business hours” > click the pencil icon to open the editor box.
• Make sure “Open with main hours” is selected.
• Set your hours – note you can mark certain days as “closed.”

• Click “save.”

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Can You Set Your Google Listing to Be Closed for Part of the Day?

If your business takes breaks during the day, say your office is closed from 12pm – 1pm for lunch, you can set that on your business profile so it shows as “Closed” during that time. Simply set your morning hours in the first 2 drop down boxes, click the plus sign and then set your afternoon hours in the second set of boxes. You can set as many of these breaks as you want, just click the “plus” sign to add more hour blocks.

Open With No Main Hours

You will see in the business hours section there is an option to set “Open with no main hours” – this means your business listing will be live on maps and search but no business hours will show. This is NOT the same as “open 24/7.” There is an option to add “24 hours” within the “open at” and “closed at” drop-downs in the main business hours section.

Mark Your Google Listing as “Temporarily Closed” or “Permanently Closed”

You can also mark your Google listing as “temporarily closed” or “permanently closed” in the business hours section. Pay close attention to only check those off if they apply to your business location, as this will reflect on your profile in maps and search.

Google Business Profile Additional Hours Based on Category/Industry

Now, there are options to set other types of business hours depending on your business category. These will only show up based on your primary business category. These will show up under the normal business hours section.

For example, if you are a storage facility, and you have separate hours when the office is open for customers to talk to employees vs. hours when customers can access their units, you can set those hours separately as “access hours”.

Similarly, with restaurants, you can set additional hours such as delivery hours, takeout hours, and even happy hours that will show directly on the profile.

Google Business Profile Special Hours

You can also let users know when your business will be closed for holidays, vacations, or special days. These are called “special hours” and are located in the GBP dashboard below the normal business hours section. Make sure to keep these up to date, so customers don’t get confused and expect you to be open when you’re not.

Make sure to always keep your business hours on Google updated, so they are an accurate reflection of when your business is open and closed. This will help new and current customers contact you easily and promote a good customer experience. When you update your hours, Google will add a message to the profile to confirm with users that the business has updated and confirmed the hours.

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