Ecosystem Triangulation: The Infosys Formula for AI Success with Salesforce

Building a competitive edge requires more than technological prowess in the fast-paced world of AI. It demands a strategic approach that combines the right elements to create a powerful ecosystem. 印孚瑟斯 has mastered this art through ecosystem triangulation – a strategic alignment and integration of multiple components, such as technology platforms, partnerships and internal capabilities, to create a synergistic ecosystem that drives innovation and efficiency.

At the heart of this strategy lies a trifecta of power: the OSP framework, the integration of Cobalt, Topaz, and Aster, and a formidable partnership with Salesforce . Together, these elements create a robust foundation for innovation and exceptional client value. ?

1.????? The OSP Framework: Flexibility and Efficiency

The OSP framework redefines the client experience in working with Salesforce and Infosys. By assuming ownership of software licenses on behalf of the client, Infosys transforms the process into a streamlined and flexible solution. This ownership model is designed to offer several advantages:

• Bundled Offerings: Clients benefit from comprehensive packages combining licenses and services, simplifying procurement. This bundled approach also ensures that clients receive comprehensive solutions tailored to their needs.
• Flexible Budgeting: The ability to choose between CapEx and OpEx models empowers clients to align spending with financial strategies.
• Streamlined Contracting: Infosys manages financial constructs, reducing administrative burdens for clients.

By handling the technology stack and its financial engineering, Infosys empowers clients to focus on their core competencies and business outcomes rather than being entangled in managing technology procurement. The OSP framework is not merely about efficiency; it's about empowering clients to make informed decisions and achieve their business objectives.

2.????? Integrating Cobalt, Topaz and Aster

Integrating Infosys's flagship platforms, Cobalt, Topaz, and Aster, further strengthens Infosys' AI ecosystem. These platforms represent the cutting edge of AI and cloud technology, and their combined use can drive significant value for clients.

• Infosys Cobalt is a set of services, solutions, and platforms that enable enterprises to accelerate their cloud journey easily.
• Infosys Topaz focuses on AI and automation, providing tools and frameworks that use advanced analytics and machine learning to deliver actionable insights, enhance business processes and drive operational efficiency.
• #Infosys Aster is is a set of AI-amplified marketing services, solutions, and platforms designed to accelerate the marketing value chain for B2B and B2C brands. It integrates seamlessly with Cobalt and Topaz, creating a unified approach to digital transformation.

By combining these three platforms, Infosys can deliver a holistic suite of solutions that address an enterprise’s diverse needs, from cloud adoption and AI-driven insights to application modernization and management. This integration showcases Infosys' commitment to providing end-to-end solutions for digital transformation.

3.????? Infosys and Salesforce Partnership: A Legacy of Excellence

Infosys' partnership with Salesforce is a testament to its commitment to innovation and client success. Here are a few achievements that highlight the synergy of the partnership.

• Key Achievements: The partnership has been recognized with several prestigious awards, including the Salesforce Innovation Award 2023, APAC Partner of the Year Awards 2022, APAC Capacity Partner of the Year Awards 2022, Education Partner of the Year Awards 2022, and the Best Salesforce Partner to Work for award by Digital Revolution Awards.
• High CSAT Scores: Consistently high CSAT scores clearly indicate the partnership's success. These scores reflect Infosys' dedication to delivering superior service and value to its clients.
• Advisory Board Presence: Infosys' presence on 11 Salesforce Partner Advisory Boards and participation in the Salesforce MVP program demonstrates its strategic involvement in shaping the future of Salesforce technologies and contributing to mutual success.

This partnership underscores Infosys' strategic collaboration and commitment to leveraging Salesforce technologies for client success.

Conclusion

Infosys' ecosystem triangulation strategy has created a robust foundation for delivering #AI-driven solutions. This approach empowers clients to harness AI's full potential and confidently navigate the complexities of the digital age while benefiting from Infosys' expertise and market leadership.

To explore how Infosys can help your organization harness the full potential of #AI, join us at Dreamforce 2024. Connect with us at Canopy by Hilton, SoMA. Let's shape the future of AI together.

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