An Ecosystem: One Universe, many worlds
What’s better? A car built out of different parts sourced from different brands that need to be made to work with another or a beautiful and fully functional multi-utility vehicle that is ready to go and raring with the best features in the market? Explorex Ecosystem is that perfect multi-utility vehicle, made for your restaurant management. It is a set of connected tools, that solve interconnected problems, whose unique ability of cross-departmental data transfer enables it to function like a well-oiled machine at all times. But why is it better than having an array of tools that help your restaurant function?
Firstly, the ease of accessing one system rather than a multitude of different tools is immense. Having a single tool to serve all your needs in a restaurant, provides you with the ability to make data-driven decisions, based on the cross-referential data from across the system. The data provided by a single system outweighs the individual data provided by tools, which needs to be then manually compared to one another, instead of getting it done for you. These systems also need multiple login credentials, several monitors, and a range of payment plans that undermine your bottom line.
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Secondly, ecosystems are breakthrough businesses of the future. While restaurant management tools try to solve a single problem for the business, ecosystem solutions such as Explorex provide a system that offers to solve problems that are interconnected and act as a buffer to avoid future problems that would otherwise arise in single products. The suitability for a user, where they can observe and manage multiple actions with one system, lies in the ecosystem rather than multiple, unconnected systems in place.
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An ecosystem solution is not a choice or a decision that is made on the whim of a customer. The features of an ecosystem go beyond the impact it has on the business. Without having to run several systems in a duration of one night, ecosystems ease the lives of employees on a daily basis. An ecosystem empowers collaboration within the restaurant, increasing productivity and reducing wastage, thus creating a more profitable business in every way. Explorex empowers not just the restaurant with its ecosystem, but also the people involved in the business, the sweat and blood that is poured into it by making their lives a whole lot easier.
Managing the Meal: Restaurant Management Methods
One of the major roles that is played in a restaurant is the role of a manager. Day in and day out, the person in charge of running the restaurant, has to make decisions that affect the way the restaurant is run. A manager in a restaurant is the beating heart on which the other organs depend, and here the several departments of the restaurant. Every decision and action made by the manager thus reflects on the restaurant as a whole. Hence, their success in managing the restaurant will positively affect the entirety of the staff. Here are some of the top tips that can help a restaurant manager be at the top of their game.
A manager in a restaurant is not the same as someone in a company. They do not just delegate work and expect results. To be a people person is a high priority for someone serving in this role. It starts with hiring the right people with the relevant skills for the roles that need to be filled in the restaurant. This involves vetting the candidates and learning how they work in a fast-paced environment like the restaurant. Furthermore, the manager has to help his staff grow and help them learn the skills necessary for their personal and professional growth. This means pairing them with the right people in the right departments, providing them with the space to grow on their own and giving them the freedom and opportunities to help the organisation grow.
Customers are the lifeblood of a restaurant and the manager is perfectly poised to help them have a wonderful experience in the restaurant. While they do need to manage the everyday operations, take stock of the flow of departments, and monitor the employees, their primary focus should be that the customers enjoy their time with their staff. This involves engaging the customers, listening to their queries about the food and experiences, providing them with their requests, and overall elevating their time at the restaurant. Moreover, a manager should also be open to criticism understand the problems they face in the restaurant and take notes to improve upon them. Their role in customer service also involves training the staff properly on how to engage with customers and how they are expected to respond to customer reactions.
A manager’s primary role in a restaurant is to help grow the business in a clear and conducive way. Knowing the costs of the restaurant’s expenditure and its profits is a priority for the role. The numbers speak for themselves when it comes to the competence of the manager. By implementing cost-cutting strategies, a restaurant can increase its revenue, but the manager should ensure that these changes do not compromise the quality of the overall experience the restaurant provides. These changes made by the restaurant will reflect in the way they are perceived and hence these decisions need to be taken with caution. The manager is also involved in the training of employees and thus needs to make sure that they are not a cost liability to the business. This further means that they need to be ready to make tough decisions, which can affect the business.?
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Knowing your business is natural to an owner, but for a restaurant manager, this reflects in their commitment to growth in the business. Their ability to make the restaurant grow and be the talk of the town directly affects the profits and is hence a vital part of the business. By being thorough with their number, learning how to manage a restaurant staff and providing a beautiful experience to their customers, managers can be the single cog in the wheel that changes the face of a restaurant.
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Safety and Technology: Brothers in Arms
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The innovation of technology has brought forward a key role it plays in restaurant dynamics. Beyond its use in restaurant operations and management of the brand as a whole, technology also provides a window into knowing how the food is prepared. Starting from the procurement of produce and materials to the storage and preparation of the meals, technology acts as a buffer to learn more and create a more conducive environment for the restaurant. In a recent article in Restaurant Technology News, the Director of Business Development at RizePoint, CJ Pakeltis underlines the basic connection between technology and the safety standards that restaurants need to maintain. Looking into the article, we underline the several uses technology has in maintaining a higher standard of food delivered in a restaurant.
With the modern-day gadgets used in a restaurant, monitoring the optimal temperature of food materials and the dishes cooked has never been easier. Beyond food, the cleaning and maintenance of crockery used in the restaurant can be temperature monitored. Inventory brought into the restaurant can be kept in the best possible condition at all times, increasing the longevity of the materials, and thus reducing shrinkage in the kitchen. Furthermore, food produced under monitored optimal temperature will be the best dishes your restaurant has ever cooked!
Food in a restaurant is often divided into two; perishable and non-perishable goods. Technology can be used and implemented in such a way that the perishable food is used within the due day and non-perishable goods are monitored constantly for their usability. With an integrated inventory management system in place, overstocking of produce and other materials can be avoided, thus reducing the wastage that could otherwise occur in the restaurant.
The article dwells deeper into the topic and looks into the effect technology has had on the safety of restaurants. From constantly being up to date with newer safety protocols to training, we have come a long way from wasteful cooking and stocking of food. To read more about the same, click on the link below.
This marks the end of another fun session for us, narrating stories and bringing you the best in the biz! Head on down to our website to learn more about how we are helping restaurants evolve exponentially. Book your demo today with the link provided below.
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