eCommerce & IT Staff Augmentation | A successful partnership

Introduction

The year 2024 has been just WOW for the eCommerce industry, thanks to the modern day technologies that are reshaping the business landscape of the eCommerce industry, these modern technologies has caused the industry to face a challenge of finding IT professionals with specialized skills that can use the available technology resources seamlessly.

To address this concern of the eCommerce industry, one of the modern staffing models IT Staff augmentation comes into the play.

IT Staff Augmentation is a hiring model which enables eCommerce businesses to hire remote developers to stay ahead in the competitive market. So, lets’ understand which are the 10 technologies that shape the growth of eCommerce business and how IT staff augmentation puts up? a positive impact here.

10 Super Cool Technologies Shaping eCommerce Business Growth

Artificial Intelligence and Machine Learning

Modern technologies like AI and ML are helping eCommerce businesses in giving a personalized feel to the shopping experience of the customers, thus it is contributing towards improving the customer interactions. Moreover, its shopping experience has changed due to AI/ML as these technologies can do anything from optimize inventory to forecast customer behavior. AI-driven chatbots are also improving customer service by offering 24/7 support without having to wait.

Augmented Reality and Virtual Reality

Trial comes home. Yes, now you can try your favorite outfits and accessories sitting at home, thanks to the technology like Augmented reality and Virtual reality, which allows a customer to have an immersive experience of shopping, where they can now see how a product would look in their space or how clothes might fit them before making the purchase. Doing this not only boosts the confidence of customers but it also reduces the hassle of returns.

Voice Commerce

Voice commands are now a new convenience for shoppers because of the popularity of smart speakers. Not only is hands-free shopping convenient, but it also creates new opportunities for customer interaction.

Blockchain Technology

Blockchain technology, renowned for its excellent security characteristics, is fostering a deeper relationship of trust with customers by guaranteeing transparency and trust in transactions and supply chain management.

Internet of Things (IoT)

IoT is smoothening eCommerce operations by connecting various devices across the internet. From tracking inventory with smarter shelves to implementing a personalized marketing practice, IoT is helping the eCommerce industry grow.

5G Technology

With quicker load times and more seamless transactions, 5G's arrival is boosting mobile commerce and improving the user experience on mobile devices as a whole.

Big Data Analytics

Big data is enabling organizations to make data-driven and customer-focused choices by providing insights into market trends and customer preferences.

Robotic Process Automation

RPA is all about automating routine tasks like order processing and customer inquiries, thus allowing the human workforce to focus on other important tasks by freeing up workload. Using RPA, allows eCommerce businesses to use resources in an optimum capacity.

Sustainable and Green Technology

The modern day customer not only focuses on the quality of product, but they also focus on the environmental prevention steps and hygiene maintained by the eCommerce store and business. This focus towards sustainability is impacting eCommerce businesses to adopt green technologies to minimize the environmental impacts to attract eco-aware customers as consumer awareness of sustainability rises.

Personalized Marketing through Marketing Algorithms

User-focused tailored marketing strategies are becoming easier all thanks to algorithms which help the marketing department curate personalized messages and offers to enhance customer engagement and loyalty.

Now, further let us learn about some Key Statistics on eCommerce technology adoption

Key Statistics in eCommerce Technology Adoption

To highlight the importance and impact of these technologies in the eCommerce sector, here are some statistics to make a not of:

• eCommerce Sales: Global eCommerce sales are expected to reach $6.3 trillion in 2024, representing a significant growth from previous years.
• Consumer Expectations: 74% of consumers say they are more likely to purchase from a site that offers personalized experiences
• Adoption of AI in Retail: 55% of retailers are now using AI-based solutions within their operations, marking a 10% increase from 2023
• Impact of AR/VR: Stores implementing AR/VR have seen a 30% increase in online engagement and a 20% decrease in product returns
• Voice Shopping: By the end of 2024, 55% of households are expected to own a smart speaker, increasing the potential market for voice commerce significantly.

Now, let us understand how IT staff augmentation can help in scaling the eCommerce business industry.

The Role of IT Staff Augmentation in eCommerce

To use the above strategy it is important to have a set of specific specialized skills which your in-house team won’t have, that’s when IT staff augmentation comes into picture:

• Access to Specialized Skills: Quickly sourcing experts with the necessary skills for new technologies.
• Flexibility and Scalability: Easily adjusting team sizes to meet the dynamic needs of projects.
• Cost-Effectiveness: Reducing overhead costs associated with long-term employment.
• Speed to Market: Accelerating the deployment of tech-driven solutions.
• Risk Mitigation: Ensuring that experienced professionals handle the integration of new technologies.
• Innovation Through Diversity: Bringing in fresh perspectives that can lead to innovative solutions.

But, do you know which are some of the eCommerce businesses that have been successful in implementing IT staff augmentation for their organization.

In the below section, we’ve prepared a tabular content which talks about some eCommerce businesses based out of the giant countries like the U.S and the U.K. that used IT staff augmentation for their business success.

U.S. & U.K. - eCommerce businesses that used IT staff augmentation

Here’s a table showcasing successful U.S. and U.K.-based eCommerce startups that have effectively used IT staff augmentation to integrate new technologies and enhance their business operations:

Now, moving ahead let us understand how I can help you in implementing IT staff augmentation for making your eCommerce business a success.

How Can I help you with IT Staff Augmentation

My name is Mukesh Ram, and I am the founder of a software development outsourcing company and IT staff augmentation company. We enable companies the chance to fill skill shortages by hiring remote developers. We pay $15 per hour for remote developers. In addition, we offer MEAN and MERN stack development experience as an official Laravel Partner.

Our talented development team can help if you're having trouble with software development projects or web app development.

Wrapping Up!

Businesses need to adapt to new technology not just gracefully but also swiftly and efficiently, given the rapid evolution of the eCommerce sector. Businesses can gain a strategic advantage by adding more IT staff members, as it enables them to enhance their capabilities and respond quickly to market shifts.?

Utilizing a workforce that is adaptable and technically proficient will be essential to meeting the increasingly complex needs of customers and maintaining competitiveness as e-commerce expands.