ECEPLAST MAKES IT POSSIBLE!

Last Thursday I received a request from a new potential client demanding an "Open Rear" liner. The request was clear and complete with full information needed but the client also advised us about the urgency of the request due to a forthcoming test ongoing in Bahrain the following Thursday.

We had just 36hours to provide a proper solution starting from zero! It sounded impossible, but we considered the job a strong challenge to improve our internal skills.

There were few critical elements were had to analyze. First of all getting in contact with a new potential client, trying to speed up the process of knowing each others’ way of working and overcoming possible misunderstandings. Then, we had to face a lack of an existing model or specification, never forgetting the urgency of our task, due to the imminent test in Bahrain. Trying to meet the tight deadlines of the courier, we had to reschedule our agenda as the R&D department, as well as production plan, were very busy with other projects and ongoing orders. Furthermore, the weekend was just few hours away and we did’t have all our resources as our disposal. 

Despite the circumstances and all the factors against the success of our assignment, we have been able to act together as the gears of a watch to deliver the solution as per our client request. Through key elements such as coordination, proper internal and external communication, fast reaction and good negotiation among all involved divisions, we delivered the sample on time and ready for the test, in a country thousand of miles far from our headquarter. The client showed us a great deal of gratitude, thus acknowledging our extreme efforts in pursuing our goal. 

Concluding our latest experience, we want to emphasize that our greatest result has been demonstrating that our team is not just a group of colleagues that work together but, as a metter of facts, it is a melting pot of minds that play together. 

In @eceplast we make it possible!

Special thanks to all my colleagues...