Easing Employee Anxiety: The Power of Cultural Sensitivity in Integration
M&A Leadership Council
The Art of M&A? | Executive Training, Certification and Consulting for M&A Professionals
In a merger integration of a small, family-run business, cultural concerns like losing "Hawaiian Shirt Fridays" and the company's logo created worry among employees. Addressing these emotional concerns helped ease their anxiety, enabling them to focus on the broader business integration process.
M&A Partners' Ellen Owens Karcsay, CMAS, LCC- CPT recounts the short story of a successful integration she led by listening first.
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