Easier way to request & deliver help in your organization

Present day all organizations are seeking to improve their productivity and efficiency to keep the team members & customer satisfaction levels high and optimize service.?

For the smooth functioning of an organization, it is vital to look into your employees' wellbeing & keep them connected to be part of the organization. If the employee is unhappy about something or irate, then it is the duty of the supervisor or the top authority to be aware of the situation.?

Further all organizations are equipped with many fixtures & equipment. These organizations still lodge complaints & track their maintenance over phone calls or on paper. This means time is wasted on administrative tasks, and information inevitably goes missing. These issues should be addressed immediately to have smooth business operations.?

“Get Connectz” is a powerful case management platform that streamlines your employee grievances / organization maintenance issues while connecting the relevant stake holders on real-time to deliver help.???

This solution provides to create new cases/issues, manage tasks with a logical and structured workflow which helps you track every step and analyze the results while?replacing phone calls. Emails, ad-hoc requests.??

No complain or issue will go unheard in an organization with Get Connectz

?The solution addresses most common challenges as follows ?

Employees: ?

1. How to report? Use our three simple clicks reporting using the Get Connectz mobile app ?

2. Whom to report? Based on the organization and the issue category we will automatically identify the relevant stakeholder

Stakeholders: ?

1. How to know employees reported cases/issues? Relevant stakeholders will receive a dashboard with real time updates along with email notification. ?

2. What can they do with it? Stakeholders can start an automated or manual workflow to address the issue. ?

3. How can we inform the employee about the status of their reporting? System can automatically respond the case/issue status to the mobile app with an incident reference. ?

4. How can different stake holders such as HR and Maintenance get only incidents relevant to them? All dashboards are case/issue fenced and all reporting within that will be assigned automatically to the relevant stakeholders??

The solution will be equipped with more value additions by bringing in the "Customer care feature" along with many more to the platform in the future for the benefit of your customers , employees and to the organizations.?

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