Dyson's Trailblazing Odyssey: From the Contrarotator Washing Machine to the Bagless Dual Cyclone Vacuum Cleaner
The washing machine is the continuously beating heart of the modern home. A wash can be divided into three parts: whites, darks, and coloured. Coloureds are what happen when one stray dark item sneaks into the whites. Then, there are also things called delicates. And some items of clothing require hand washing. These items live at the bottom of the laundry basket and never come out. Perhaps this is what drove James Dyson, regarded today as one of Britain's leading entrepreneurs and inventors, to invent the Contrarotator washing machine.
With two large counter-rotating drums, it aimed to simulate the art of hand washing, promising to tackle bigger loads with unparalleled speed and efficiency. Exciting, right? Yet high manufacturing costs meant production couldn’t continue. Or, perhaps, it was merely a sign that, as a nation, Britain collectively decided to abandon the concept of hand-washing in all its possible forms.
The washing machine, unfortunately, met its end, yet the story of his 'dual cyclone' vacuum cleaner is nothing short of a business legend. Dyson battled near bankruptcy (against the homecare giant known as Amway) as he forged ahead to establish his factory in Malmesbury, Wiltshire, and become the UK market leader. Throughout it all, he held steadfast to the role of prototyping. You know, the whole "keep doing it wrong until you get it right" approach? It worked for him!
Dyson invented the bagless "dual cyclone" vacuum cleaner in 1978, back when flared trousers were in fashion (the first time around). Though I can't confirm James ever sported a pair. As with most overnight successes, the path was far from swift. Five long years and 5127 prototypes later, his vision finally materialized into a functional model. And even then, it required another ten years before the product finally graced the market in 1993, back when Cargo pants had their moment of cool (the first time around). No evidence of James jumping on that bandwagon, either. Anyway, contrary to market wisdom, the vacuum cleaner worked differently and also looked like no other, featuring a clear bin to show the dirt that has been sucked up. Fashion choices aside, James Dyson did create some cool stuff. No cap.
In between, Dyson tried unsuccessfully to get backing from major manufacturers. It was an eye-opening introduction to the world of big business. Perhaps it was his notably low opinion of ties, often perceived as the symbol of corporate culture, that played a role. He once told the board of a company on America's East Coast that wearing ties can render you deaf in your old age.
领英推荐
When he finally launched in 1993, Dyson's first product, the DC01, turned the UK market for upright cleaners on its head. A mere 23 months post-launch, his invention became Britain's top-selling vacuum cleaner, overtaking sales of Hoover, Electrolux, Panasonic, and Miele. Hoover, no doubt, must have been fuming, having previously unleashed the bagless disaster known as the Turbomaster Freedom, which was more likely to redeposit dust on your floor than capture it. The DC01 was followed in 1995 by the DC02, the company's cylinder cleaner, which achieved similar acclaim. Saying bye to the dusty, clog-prone bag, he revolutionised the domestic cleaning industry, after endless years of prototyping, refining, and improving.
This mindset also lies at the core of his company's working culture. He believes that hands-on experience with the product makes employees more passionate. Every new employee - including a former Trade Minister, Richard Needham, when he joined the company as a non-executive director - spends the first day assembling one of the famous dual cyclone machines. They can then buy the fruit of their own labour for £20 and take it home for their own use.
Today, the distinctive yellow, grey, and purple vacuum cleaners are to be found in homes the length and breadth of the country. If cleaning is the penalty we have to pay for not living naked in the wilds, as Guy Browning once quipped, then Dyson has certainly made that price a bit more bearable. His machines now span the globe, gracing over 65 countries with their presence. Dyson has grown from one man and one idea to a technology juggernaut with over 1,000 engineers worldwide. But they're not hitting pause anytime soon. At its heart lies an ever-growing team of engineers and scientists. Prototype. Refine. Improve. Prototype. Refine. Improve. As they pursue perfection.
.
.
Now, 23 years after the Contrarotator washing machine, it remains to be seen whether Dyson wants to work on a tumble dryer invention that won't leave your sweater looking like it's just weathered an electrical storm. Then again, perhaps such an invention isn't even necessary, because now we young people have taken to the practice of drying our clothes by draping them over things, like a banister or a radiator.
Operations Manager at ALLTYPE ROOFING SUPPLIES LIMITED
1 年They have great products, but some of their products fail and when they do. Their customer service lets this company down. Just look on the web, products cannot be repaired and need to be bin in landfill sites. James needs to review CS and £400 products should last longer than 2 years. More customers will walk away from their brand.