DX Solution Center: Realizing CMC Global’s Vision for AI-Driven Digital Transformation
The DX Solution Center (DXC), officially established at the beginning of 2024, is part of CMC Global's strategic development plan to become a top DX service provider in the region.?
With a mission to enhance technological capabilities in AI, Data Analytics, and Cloud, the talented team at DXC is bringing a powerful and persuasive energy to the digital transformation ecosystem at CMC Global.?
As part of the action strategy to elevate CMC Global to a TOP DX Service Provider in the region, DXC focuses on researching and implementing solutions that are trending in the digital landscape.?
"From just 40 members at its inception, DXC aims to expand to a team of 90 by the end of this year, while simultaneously delivering our first strategic product packages for domestic and international partners," said Ph?m V?n C?ng, Head of Data Analytics at DXC. "The team shares a strong spirit of collaboration, both internally and with other strategic units, to achieve the best results for each project."?
Winning with a Customer-Centric Strategy
Guided by the motto “Know your strengths, understand your clients, and you will win every challenge,” the DXC team focuses on personalized client approaches, delving into customer needs to provide solutions that precisely address their challenges.?
Beyond service requirements, our "warriors" also invest time in understanding partner company cultures to ensure a working style that enhances customer experience. This dedication to customer benefits and satisfaction serves as the benchmark for project success, establishing a solid foundation of trust and long-term growth.
Continuous Development for Enhanced Client Trust
Through regular internal meetings and specialized training sessions, DXC equips its Business Division with a comprehensive understanding of the team’s core offerings. This empowers our team to approach partner interactions confidently, fostering close collaborations that enable us to secure valuable projects and strengthen our market position.
As part of CMC Global and CMC Corporation, DXC benefits from over 31 years of IT consulting and service delivery experience, laying a strong foundation for seizing opportunities with both domestic and international partners.
However, to maintain a strong impression and achieve "absolute scoring" with partners, while elevating the position of CMC Corporation and CMC Global, DXC is well aware that the first challenge lies in proactively enhancing its capabilities. Particularly in AI, DXC is committed to demonstrating mastery in AI technology applications to deliver the most comprehensive digital transformation solutions.
Specifically, DXC is actively implementing multiple plans to build and affirm the team's capabilities. These efforts include enhancing AI deployment skills through courses and on-the-job training tailored to specific projects, as well as intensifying efforts to attain and upgrade international certifications, such as Microsoft Professional Solution Architect and Google Professional Cloud Architect, for all team members. These highlights add value to each individual, enriching their experience throughout the process of working on projects with clients.
In addition, DXC regularly holds internal sessions to exchange knowledge and train the Business team in specialized skills. This empowers them with up-to-date information about DXC, boosting confidence in client interactions and fostering close collaboration to secure valuable projects for the company.
Unity and Resilience: Building a Bright Future
Though the path may have its "rough patches," the DXC team stands united, supporting one another to push forward, leaving challenges behind as we work toward a future where CMC and CMC Global are recognized on the global AI map. We envision a day when, at the mention of AI or Data, "CMC Global" is the first name that comes to mind.?
Having overcome early challenges in building and growing the team, DXC members continually remind themselves to stay resilient, keeping the value of “Customer-Centricity” as their guiding star. This principle serves as a "compass," helping each individual and the team as a whole stay strong amid external “storms.” Difficulties often come hand in hand with opportunities—so let’s face them with optimism and readiness. When challenges are behind us, we’ll reach out for greater opportunities and broaden our vision, seeing the world from a wider perspective.?
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