DX Manifesto
Stan Phelps
![Stan Phelps]()
Stan Phelps
Keynote Speaker & Workshop Facilitator @ StanPhelpsSpeaks.com | CSP?, VMP?, Global Speaking Fellow?
“Your brand today is no longer what you tell people it is. It is the differentiated experience (DX) your employees deliver. It is what you stand for and how your customers feel about you. And most importantly, your brand is what your customers tell others about their experience. All else is derivative of this and only this.” - Stan Phelps, CSP
Strategist, Storyteller, Science Communicator
4 年Beautifully put, Stan. Some sharp, succinct wisdom right there. Will be thinking hard on this tomorrow.
When Life Falls Apart, the Intuitive Career Coaching, Tarot Readings and More You Need for a Different Life
4 年Stan, this is exactly what I need for an article I am writing.