DubiCars & CARS24 Extend Partnership To Revolutionise UAE's Pre-Owned Car Market
The pre-owned car market in the UAE is gaining momentum with a significant development — CARS24 has extended its partnership with DubiCars. This alliance represents a critical stride in revolutionising the buying and selling of used cars, leveraging technology to enhance customer experience in the region.
A Decade Of Innovation With CARS24
Established nearly a decade ago in India, CARS24 has rapidly expanded its footprint to international markets, including the UAE. Launching its first international hub in the UAE in 2021, CARS24 has served over 45,000 customers, offering a seamless platform for buying and selling cars. Their customer-centric approach, focusing on filling market gaps with data-driven insights, has positioned them as a leader in the automotive industry.
The company's Mega Refurbishment Lab (MRL) in Jebel Ali, a 1,000,000 sq. ft. facility, underscores their commitment to quality and service. This state-of-the-art centre handles the refurbishment of over 11,000 cars, ensuring each vehicle undergoes a meticulous 150-point inspection. By 2023, CARS24 had expanded its operations with test drive hubs in Sharjah and Abu Dhabi, further enhancing customer convenience.
What Sets CARS24 Apart?
CARS24 distinguishes itself by being a tech-driven enterprise that leverages data to personalise customer journeys. Its innovative approach includes a robust online platform where customers can discover cars tailored to their preferences through an AI-powered search tool. This technology, combined with conversational commerce via WhatsApp, offers a seamless and intuitive experience for users.
For CARS24, customer service is paramount. The company not only emphasises excellence during the buying process but also in after-sales service. Their MRL facility provides a one-stop-shop experience, offering additional services like tinting, insurance, and auto loans with zero down payment. Their commitment to customer satisfaction is further highlighted by a generous 7-day return policy and a 100% refund guarantee if customers are not satisfied.
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AI & Data Engineering Lead | Large Language Models, AWS SageMaker
4 个月Karim Nawwar Proof for same. I purchased my car from cars24 last year for 3 months out of 12 months it was in garage with cars24. and its still in their garage where they are not able to fix my issue so they stopped even responding to me.
Teacher at S&P.A Global
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Automotive Sales Advisor | Retail Sales Executive | E-commerce Consultant
7 个月How dubi cars and cars24 proving they have no idea anout this business ?! Dubi cars so happy by being in a prtnership with a huge company named cars24 which selling the best condition used cars with warranty, that’s why they open a One Million Square feet Garage to play cricket definitely not because they only buying ugly condition cars and fixing it with non experts stuff and unknown parts and resell it in the same price of the really clean car becsuse by logic even this ugly fixing we adding on you mr customer, try to say one thing because together this is wrong 1: we are selling best condition cars and we have 1M sq cricket stadium by mistake it looks like car Garage Or 2: we owned the biggest Garage in dubai to change your car condition from very ugly to very ugly but shiny because we using our unknown spareparts by hands of our trained team by us which is ok becsuse all of us know nothing so all good