DTX 360 Newsletter #3

DTX 360 Newsletter #3

Read all about the latest in DTX + UCX events, connections, and insights?below!

What can you expect in todays newsletter?

??Registration for DTX + UCX London goes LIVE in just one week!

?? Last chance to get an early bird ticket for The Hustle Awards 2024

???What are contact centre's doing right now?

???Mancunian returns to city to help build safer tech space

???NHS cyber attack: Sensitive data stolen from blood test provider

???Building a high-performance D&A culture with Peter Laflin, CDO at Morrisons

Let's get into it!


EVENTS

Registration for DTX + UCX?London (2-3 October, ExCeL) goes LIVE in just one week!

Register your interest now to be the first in line when registration goes live and grab your free ticket!

DTX + UCX London brings together creative minds, technical experts and the latest tools needed to drive change and generate value across today’s organisations. The event showcases the technology, solutions and strategies essential to advance digital projects today.

Let us turn your digital transformation dreams into reality! Here's what you can expect to see... ?

If you’re ready to take a front-row seat and join fellow game-changers, rule-breakers, and tech pioneers, sign up today!

Register free for DTX ?? here

Register free for UCX ?? here


CONNECTIONS

The Hustle Awards 2024

The Hustle Awards are back on 18 July at The Steel Yard, London! This premier networking event brings the tech startup community together to honor industry disruptors and innovators.?It's time to celebrate the top founders, co-founders, and teams in the tech startup world????

You can expect an evening filled with dazzling technology, world-class entertainment, and delicious food and drink.?

Space is limited, so book your ticket early - PLUS early bird sale ends at the end of the month??? Don't miss out on the networking event of the year???? Get your ticket here!


What Are Contact Centre's Doing Right Now?

???Calling on all contact centre tech enthusiasts!

Call Centre Helper ?need your input for their annual benchmarking survey, looking at a wide range of issues that are impacting the contact centre, its employees and the customer.

This is your opportunity to have your voice heard on questions like…

  • Barriers to improving advisor experience
  • Capturing customer feedback
  • Innovations for future headsets
  • Changes in quality monitoring
  • Managing digital channels in WFM solutions

Your feedback will help Call Centre Helper create their?popular annual report?AND you will be in the?chance to win a Ninja Woodfire Pro XL Electric BBQ Grill and Smoker worth £399!?

The survey closes on Friday 26 July 2024 with results out in October. Have your say and win big??? Complete the survey here !


INSIGHTS

Mancunian Returns to City to Help Build Safer Tech Space

Christian Reilly, a proud Mancunian and the new EMEA Chief Technology Officer at Cloudflare , celebrates his return to Northern UK soil after 20+ years abroad.

At DTX Manchester , Christian shared his excitement about the city's booming tech scene and Cloudflare's commitment to enhancing internet safety. From the vibrant MediaCityUK to the innovative Circle Square, Manchester's digital economy is thriving.

Plus, Cloudflare is on a mission to protect digital assets and support local communities with their latest initiative, Project Galileo .

Read the full article ?? here


NHS Cyber Attack: Sensitive Data Stolen From Blood Test Provider

A recent cyber attack hit Synnovis , a key blood test provider for the NHS in London, leading to the theft and online publication of sensitive patient data.

This ransomware attack has caused significant disruption, with more than 1,100 planned operations and 2,100 outpatient appointments have had to be postponed due to the data theft, according to the NHS.

The?NHS has deployed a cyber incident response team who are working around the clock to mitigate the impact and get back to normal operations.

It's a stark reminder of the vulnerabilities in our healthcare system, but also a testament to the resilience and dedication of NHS staff in the face of such adversity. Stay informed and stay safe!

Read the full article ?? here


Driven By Data: The Podcast


Orbition Group 's podcast, Driven by Data, is designed for?data enthusiasts to hear from the data & analytics industry’s thought leaders!

Hosted by Kyle Winterbottom, Founder of Orbition Group.

This weeks episode is a goodie... ??

Building a High-Performance D&A Culture with Peter Laflin, (CDO) Director of Data & Analytics at Morrisons

Kyle & Peter discuss how to build a high-performance Data & Analytics team that is laser-focused on value and impact, which includes; why the language of the business has to be spoken internally within the D&A team, translating technical work into business benefits, the importance of diversity and playing to people's strengths.

Listen to the podcast ?? here


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