Driving Value and Excellence: Meet Koen, Operations Director for the UK and Europe Region at Hoist.

In the ever-evolving landscape of business operations, having a skilled and visionary leader is paramount to driving value and excellence. At HOIST , we are fortunate to have Koen Gielen , our esteemed Operations Director for the UK and Europe Region, spearheading our efforts. With a wealth of experience and a commitment to delivering exceptional solutions, Koen plays a pivotal role in building a performing delivery team that implements the best solutions for our customers, providing them with the added value they deserve.

Koen's primary responsibility lies in assembling a high-performing delivery team with excellent skillsets and expertise. Through meticulous recruitment and nurturing of talent, he ensures that our team possesses the necessary capabilities to meet the unique challenges faced by our customers. By focusing on understanding their requirements and aligning our solutions accordingly, Koen and his team consistently deliver outstanding results.

In addition to his role as Operations Director, Koen actively participates in sales cycles as a pre-sales expert. His ability to provide insightful guidance and present compelling solutions has proven instrumental in securing new partnerships and fostering long-term relationships with our customers. Koen's proficiency as a solution architect further enhances his contribution to the implementation trajectory, where his strategic insights and technical expertise are vital in ensuring successful project outcomes.

Koen's journey into the world of ERP began with a solid foundation in chemical engineering. His diverse background spans various industries, including the petrochemical sector, where he held different roles before transitioning to the IT industry in 1998. Since then, Koen has been an invaluable asset in the ERP realm, having assumed pivotal positions such as project manager, solution architect, and BPO Manufacturing specialist. His profound understanding of business processes and ability to translate organisational needs into optimal solutions have consistently garnered praise and delivered tangible results.

The decision to join Hoist was a strategic one for Koen. As an entrepreneur, he understood the value of finding a partner with the same long-term vision and commitment to excellence. Hoist's acquisition of his own company allowed him to be part of a more prominent family that upheld the core values he cherished. Since joining our organisation, Koen has found even greater possibilities for our customers and colleagues. The synergy created by aligning his expertise with the established ecosystem at HOIST has elevated our capabilities and solidified our position as a trusted ERP solutions provider.

A typical day in Koen's role is marked by versatility and adaptability. Engaging in customer workshops, he delves into their unique requirements and challenges, collaborating with colleagues to devise innovative solutions. Whether brainstorming sessions, solution testing, or presenting recommendations to clients, Koen's days are characterised by dynamic problem-solving and a relentless pursuit of excellence. His ability to navigate the unexpected with composure and grace has earned him respect and admiration from our team and customers.

What sets HOIST apart from other companies Koen has worked with is our unwavering commitment to driving long-term partnerships and prioritising our employees as the most valuable assets. At HOIST , we understand that nurturing a supportive and respectful work environment translates into better customer outcomes. As a result, HOIST provides an ecosystem where employees can thrive and deliver their best work by prioritising work-life balance and mental health and fostering a culture of growth and appreciation.

As the organisation continues to evolve and grow, his role will encompass knowledge sharing and mentoring, allowing him to pass on his expertise to the next generation of consultants, empowering and uplifting our team to new levels of excellence. This commitment to continuous improvement and development reflects our collective dedication to delivering exceptional customer value and ensuring our team remains at the forefront of industry trends and best practices.

Koen's advice is simple for those considering a career at HOIST : seize the opportunity for personal and professional growth. Joining HOIST means being part of a supportive team that values your contributions, offers flexibility, and ample opportunities to learn and excel. With a commitment to empowering our team members and driving value for our customers, HOIST is an organisation where your potential can flourish.

Visit our careers page to reach out to HOIST , and let's build a fantastic future together.